Checklist Maids Queens NYC
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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Move out cleaning
Pets in home
Window cleaning (interior),
I have stressed for the last couple years to find the right person or organization to address our cleaning needs & I’m happy that I don’t need to look any further. Checklist Maids is the perfect combination of professionalism & organization with personable quality services. Christine has been responsive, accommodating and gone out of her way to make me comfortable. Our house cleaner was punctual, efficient and friendly. The process was clear, we walked through every room and discussed what she’d be doing and I was able to highlight the items to give special attention. When she was done we did the same walk through. The close out process eliminated any awkwardness as Checklist Maids required each item was reviewed & checked off the list, so my cleaner was expecting me to check her work. She did a fantastic job & she took pride in her work — we highly recommend Checklist Maids services!Feb 9, 2020VerifiedChecklist Maids Queens NYC's reply
Pantea, thank you so much for this beautiful review! It was a pleasure to clean your home as well as speak with you throughout the process. Our cleaning checklist definitely allows for a smooth experience and communication is always important to us. We're happy to clean for you on a regular basis. Thank YOU for welcoming us into your home and for your support of our business.
My kitchen was a disaster due to construction work in the house (and a little in the kitchen). I was so stressed about cleaning it when I decided that I just couldn't do it on my own. I was lucky enough to find this cleaning service. Christine always answered my calls and my questions. After getting to know me a bit, she recommended Precious, who is such a sweet girl. I loved having her. She spent almost 9 hours cleaning but making sure to get my kitchen back to a useable space. Thank you so much for all you did! I will definitely use you again in the future.Nov 7, 2019VerifiedChecklist Maids Queens NYC's reply
Rini, we are truly glad that we could help relieve your stress and get your kitchen in order. And your feedback is so appreciated! We really care about what we do and take pride in our work because it's really about improving people's lives. So your compliment means a lot. Thank you for choosing us and for taking the time to give us a review. We look forward to cleaning for you again! :)
I had a really great experience with Checklist Maids. Christine is super responsive and kind. She was able to send someone to deep clean my apartment with less than 24 hours notice. Denise did an amazing job and was also incredibly kind and professional. I was very happy to support a local, woman owned business and look forward to using Checklist Maids again soon.Aug 17, 2020Verified
Scheduled a deep clean w/ pet cleaning & oven cleaning. Great communication & Precious left the apartment sparkling. Will be using their services monthly from now on.Jul 29, 2020VerifiedChecklist Maids Queens NYC's reply
Jaclyn, it was a pleasure to clean for you and awesome keeping in touch throughout the whole experience. We're so glad you found us and welcomed us back to your home to clean! We're looking forward to cleaning for you on a regular basis too!
My experience was absolutely amazing. The job was NOT an easy one, and the cleaner did a PHENOMENAL job. Would definitely reccomend!Jul 25, 2020VerifiedChecklist Maids Queens NYC's reply
Thank you so much Amy for choosing and trusting us, and for your feedback and awesome review! From our first conversation, to your home cleaning, to our follow up call, it's been a please to work for you and I am truly glad we were able to produce results that you love! Cleaning is not a simple job and being appreciated means more than you know. We look forward to cleaning for you again!
Christine Desiree Ruiz
- What should the customer know about your pricing (e.g., discounts, fees)?We offer simple flat-rate pricing for home cleaning services based on the size of your home given the number of bedrooms. Our home cleaning services come with a satisfaction guarantee and all of the professional maids at ChecklistMaids work hard to provide each and every customer with the very best cleaning services Queens, Brooklyn, and Long Island has to offer.
- What is your typical process for working with a new customer?Once a new client has booked online or over the phone, I give a check-in call to confirm the details of the clean, find out if the customer has any preferences or wants certain spaces of the home to receive extra attention. Once the details are confirmed, the customer will receive an email outlining the cleaning as well as who their assigned home cleaner is. The customer is also invited to create an online account with us which allows for simple booking future cleans. All customers receive a reminder text of their cleaner the night before and we give a follow-up call after the cleaning is complete to check for satisfaction of service. For new customers or those who haven't used another professional cleaning service within the past 30 days, we recommend a Deep Cleaning for the first clean. Deep cleanings include baseboards, doors, window railings, outside of cabinets and appliances, vents, ceiling fans, dusting, and those pesky hard water stains on your shower door. It is a full detailed cleaning to get your home to the level of clean you deserve. It allows for our cleaners to maintain a high standard of clean for your home through ongoing service- whether, weekly, biweekly or monthly.
- What education and/or training do you have that relates to your work?I grew up with my Grandma Rosa who worked as a professional cleaner since she was 14. She taught me many old school methods of cleaning, even down to how to sweep a carpet! In my professional career, I worked as the Marketing Director for Whole Foods Market for 4 years, and during that time, learned a great deal about green cleaning, about what traditional home cleaners are doing to our health, and that plant-based products can truly clean. As a mom of 4, I clean a LOT. And my teammates at Checklist Maids have over 15 years of combined experience in professional cleaning. I only work with professional cleaners who have a minimum of 3 years of professional cleaning. Many of my cleaners have worked with larger cleaning companies and find satisfaction working with us given our partnership approach.