Northeastern Van Lines

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Introduction: Incorporated in 2011 in Delaware we are a direct shipper not a broker. So you get hands on service by us all the way through your move. Northeastern Van Lines is not just a local moving company we move people all over the country. So weather you are moving around the corner or across the country we can help. Many moving companies say they are a long distance shipper but they will parcel your load out to another company. Northeastern Van Lines pricing is probably the best and most competitive in the industry because of this fact and our service is outstanding. Just take a look at our reviews on thumbtack, Google, Yellow Book, Yellow Pages, Porch, and other sites. Over the years we have done thousands of moves and we enjoy the feedback that we get from our customers. We enjoy when a customer chooses us over one of our competitors because they can see through the sales jargon and fancy marketing. We are a family owned and oriented company as you can see from the many photos on our website of my children. It is a great feeling when a customer says that they are so relived that they didn't choose another company because we did their move perfectly and the price they received at pick up was the price they paid at delivery.

Overview

Hired 12 times

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10 employees

13 years in business

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Reviews

Customers rated this pro highly for punctuality, responsiveness, and work quality.

Great 4.7

12 reviews

92%

Benjamin K.

Nov 15, 2016

I was at a complete loss since it was my first move. The moving companies kept asking for so much money that I almost gave up on moving. Then I called Northeastern van lines. They quoted the lowest, so I hired them. They turned out to be quite reliable. The movers packed everything swiftly and there was no drama while they loaded everything. I was quite impressed seeing how the four men handled my heavy furniture. Not everything was perfect. They managed to break a mirror but that's acceptable I suppose. There was no extra billing and the movers even helped me unpack everything. None of my things went missing which is a common situation with other moving companies. I strongly recommend them.

William S.

Nov 19, 2016

I have used the services of Northeastern van lines way too many times now. They are yet to disappoint me. Now I don’t even bother asking for a quote, I just hire them directly. I hired them last 2 months ago to move my belongings. As usual, the crew arrived very much on time. I have to give it to these guys for always being so punctual. They packed everything very carefully with proper packing materials. The movers are all very professional. They are skilled and experienced. But these hardcore men never forget to smile. They approach you in a very friendly manner and you always feel at ease with them. I think the movers are the company’s best asset. I strongly recommend these guys.

James P.

Nov 20, 2016

Northeastern van lines is one of the best moving companies in USA at the moment. I called them for a quote and was impressed immediately. They quoted me a fair price and sent over 4 very capable men. I required the men to be well organized as my valuables mean a lot to me and I wasn’t going to separate from them during this move. I have to say, they performed brilliantly. Every little detail was taken care of. From packing all my stuffs to carrying them out to the vans- everything was done very efficiently by the men. The movers truly were experienced and it showed in the way they worked. The delivery time was set 7 hours later and everything arrived right on time. I really couldn’t have hoped for an easier move.

Shawn G.

Nov 27, 2016

My family takes a lot of pride in the pieces that we own. I hired Northeastern van lines hoping that they’d make this move easy for us. This company saved our lives! They accommodated us during a very busy weekend and sent over four very capable movers. Frankly, I felt relaxed right after booking them. They have such a good reputation. They definitely proved why everyone says good things about them. The movers were so capable and efficient. They packed up everything carefully. They were properly equipped with bubble wraps, boxes, tapes and everything else one may need to pack. The delivery was made the next day with everything intact. We are so glad that our valuables made through this journey.

Erick B.

Nov 16, 2016

Northeastern van lines has been helping me move for quite a few years. Each time these guys deliver exactly what they promise. With time, I feel like they are only getting better. Even during my last move, the movers showed up exactly on time. They were working with robotic precision while packing and loading all my valuables. I am yet to have any hiccups with my moves when this company is handling it. They deserve five star ratings for sure.

Credentials

License

License Type: FMSCA - Motor Carrier (NY)

Background Check

Michael Boston

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
A customer should know that they have the right to ask as many questions as they want to and that there are no stupid questions. The moving industry is highly unregulated and it is easy to get taken in by a slick voice over the phone and target misleading marketing. There are many factors that go into pricing when you are moving so ASK QUESTIONS! Remember moving companies are in the business to make money that said the sweet young lady that tells you the job will take three hours and only cost $288.00 has no idea what she is talking about and is working on a commission. I have been doing sales since 1991 and have trained many salespeople in this and other industries. If a salesperson cannot answer your question intelligently or does not sound knowledgeable about the industry use better judgement. Remember if it's too good to be true it is! Once the movers are in your house in most cases it's too late. So always ask questions. Most of the time a local move is priced by the hour plus ( tolls, fuel, packing). If you are moving long distance it will be priced either by cubic foot or by weight plus (fuel, packing, special crating). Northeastern Van Lines makes pricing simple and as transparent as possible.
What is your typical process for working with a new customer?
At Northeastern Van lines we understand that many problems that happen with moving are usually because of misunderstandings when the job is booked with the salesperson. Because of this we try to make sure our salespeople spend as much time as possible with every customer explaining pricing and the moving process. We understand that in this day and age it is easy to email and text information and call it a day. We use email and text to introduce ourselves and then insist that the customer call us or that the customer give us a phone number and the best time to contact them so we can go over the details of the move. Once this is done and the customer is satisfied that we have answered all of their questions we send a binding estimate to the customer through email we also send a receipt for the deposit. This is esigned by Northeastern Van Lines and the customer. If the customer has any questions after the they are booked we are available 24 hours a day seven days a week either through phone, text or email. Because of this process Northeastern Van Lines has very few complaints and problems with our customers and has many repeat customers that call us year after year to move them. Personal one on one hands on service from start to finish never voicemail.
What education and/or training do you have that relates to your work?
I have been in sales since 1991. I have a degree in business administration and a degree in marketing. I have worked in moving sales and marketing for the last 10 years as well as other positions in the moving and transportation industry.