8 years in business
Laurence coached me on various computer processes and then set up my website and showed me how to enter blogposts. She is s thorough and patient instructor.Jan 21, 2014
Laurence was wonderful! She is patient, very knowledgeable about many avenues of social media and excellent with follow through on questions. I intend to work with her againDec 16, 2011Verified
I have thoroughly enjoyed working with Laurence. She is incredibly patient and attentive. I am not entirely comfortable working online, but my goal is to learn and become proficient. She explains clearly what I need to do to get my blog up and running and then is there to support me when I begin the process. She sends information between sessions, she arrives promptly and takes the time to understand what I wish to accomplish. I feel I am learning the skills I desire and I most definitely could not have learned how to do this on my own. I would definitely recommend her services.Aug 26, 2013
Laurence is the perfect teacher. She is very patient even with a luddite like me. She is creative and knowledgeable. We spent about 3 hours per session and the time flew by. Laurence really uses the time well to give you just the right amount of information. I did not feel overwhelmed. I highly reccomend Laurence.Feb 21, 2013
Laurence is a pleasure to work with! Every time we have met to work she is well prepared and on time AND with a smile. I particularly like the way she is able to guide us through the material we need to cover in the allotted time we have scheduled. I must schedule again for the upcoming Spring!Feb 21, 2013
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- What education and/or training do you have that relates to your work?This is the fastest changing field I believe for the time being. Most of my clients are overwhelmed by the amount of available information that they see about social media and digital marketing. I research constantly and explore everything I stumble upon, so that I can learn what are the new developments, and how they can be used by my clients. Because I go through the learning stages myself, I can see firsthand what is easy and what is more complicate, and it is a great asset for me to understand the steps and be able to then teach them.
- Describe a recent project you are fond of. How long did it take?I recently serviced a small business whose owner was particularly technophobic: she was very reluctant to set up a facebook page for many reasons including fear of the complexity, fear of the breach of privacy for her patrons and generally fear of using her computer and breaking everything. After some basic coaching and waiting for her to be ready to throw herself in the waters, we set up her business page in less than an hour of work. She soon got the required numbers of "likes" (previously called "fans") to use her business page as her profile, and she is now getting more and more comfortable updating on a regular basis all by herself. I expect her to become a "pro" before we can even finish singing a song! This is what makes me happy: to see my clients become proficient and use the tools that will make their business more profitable.
- What advice would you give a customer looking to hire a provider in your area of work?Be prepared to have some homework. I will first ask you to email me answers to a prelimary series of questions I have for you. Also be prepared to sit at your computer and follow my guidance: I won't do things for you, but with you.