FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Community Discounts: Offer a standard 5% to 10% discount for military veterans, first responders, and senior citizens
- What is your typical process for working with a new customer?
1. Initial Consultation Discovery Call: Discuss the project scope, goals. Site Visit: Inspect the property to take precise measurements and identify potential challenges.2. Estimation and Proposal Line-Item Quote: Provide a detailed breakdown of material, labor, and permit costs. Value Engineering: Suggest alternative materials or phases if the initial scope exceeds your budget.3. Contract and Deposit Formal Agreement: Sign a legal contract detailing the scope, timeline, and warranty terms. Payment Schedule: Collect an initial deposit to secure the slot and order long-lead materials.4. Pre-Construction Planning Permit Acquisition: Submit necessary plans to local building departments for approval.