Mr. Appliance of Staten Island

5 photos

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Read reviews that mention:

• appliance・4

• repair・4

• problem・2

• fix・2

• part・2

• technician・2

• refrigerator・1

• oven・1

• machine・1

• diagnosed・1

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Thumbtack Customer

May 7, 2021

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From Google

From Google

The repair service is very professional and responsive. They kept me updated and when the piece came in I was called and scheduled an appointment immediately. The repairman was on time and very polite. I will use this service in the future.

Thumbtack Customer

May 2, 2021

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From Google

From Google

Mr.Appliance was able to accommodate me on the same day I called for my microwave to be repaired. The technician showed up on schedule, diagnosed the problem & ordered the part. The part arrived w/in a few days. The technician arrived & the microwave was fixed in a timely manner.. Very professional. Would highly recommend Mr. Appliance Repair Service!

Thumbtack Customer

Apr 21, 2021

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From Google

From Google

This is the second time Ive had Mr. Appliance to my home within a month. The first time my washing machine wasnt working properly and most recently, my refrigerator wasnt maintaining the correct temperature. Both times the technician arrived on time and was friendly and professional. A part had to be ordered for my refrigerator so he will be back to install it.

Mr. Appliance of Staten Island's reply

Thank you for having us again! We’re really proud of our technicians and the care they take.

Thumbtack Customer

Apr 9, 2021

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From Google

From Google

Avi was courteous, personable, on time, quite knowledgeable about his craft. Everything was explained in laymans terms. Options were discussed. Did not feel pressured whatsoever.Very pleased. Due to Avi, this will become our appliance repair shop of choice.Thank you for excellent service.

Thumbtack Customer

Apr 7, 2021

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From Google

From Google

My oven has been giving us trouble igniting for years. We have had a few repair people over and its never ignited regularly. Mr Appliance came a few weeks ago and its been working perfectly since it was repaired! Highly recommend!

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  Mr. Appliance charges by the job instead of by the hour and provides an accurate quote before we begin any work. If you choose not to have the repair done, you will only pay our diagnostic fee.

• What is your typical process for working with a new customer?

  We will never attempt to diagnose your appliance problem over the phone; that is because we want our quote to be based on facts not speculation. We will show and diagnose the problem and give you an exact quote for the job.

• What education and/or training do you have that relates to your work?

  We work on all makes and models of appliances. We also have several different options of training programs that our service professionals can access to keep their education up-to-speed.