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Introduction: With over 30 years of experience in the industry we deliver unsurpassed service. We service large gyms, medical offices, and personal gyms across tri-state area. We are certified to perform maintenance and repair service for most brands of fitness equipment. We keep many key parts in stock and ready to use which makes for faster turn around time for the service call cycle. We are a fitness service you can trust because we know what we are doing.
25 years in business
Cash, Check, Credit card, Venmo, Zelle
- What is your typical process for working with a new customer?For service calls we would need to diagnose the problem first and then try to solve it. Sometimes we are able to determine the issue from customer's description or error code shown on the unit. Other times we need to make an initial visit. If the repair requires parts which are not in stock, there may be a delay of couple of days until the part arrives. Our ratio tends to be 50/50 between 1 and 2 visits being needed for a repair. Assembly requests and schedule maintenance are typically performed within one visit unless the job is very large and involves many units.
- What education and/or training do you have that relates to your work?Our head technician has over 30 years of fitness equipment repair across large gyms and in-home units. With advanced degree in electrical engineering from one of the top technical universities in Europe. He supervises all jobs and trains all personnel. Additionally all of our technicians take regular training courses with various manufacturers to stay attuned to the latest models.
- How did you get started doing this type of work?Boris the founder of GYM Services Inc. always had passion for engineering and fitness. This was a perfect opportunity to combine the two.