FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices are mainly based on time, and not on the size or breed of your dog. A well behaved, shihtsu in good condition would be less than a matted dog of the same breed. Once your dog is in good shape, if you maintain regular appointments, the price is lower as I offer a 5.00 discount per dog with rebookings within 8 weeks for short haired and 6 weeks for long haired dogs. I live in Rockland county and do travel across both the Bear Mountain and TAPPAN ZEE bridge.
- What is your typical process for working with a new customer?
New customers are consulted about their dogs behavior and coat. I go over any lumps and bumps, behavioral issues, and what kind of haircut would be best.
- What education and/or training do you have that relates to your work?
I attend yearly seminars and classes in New Jersey to keep up with my industry. I was trained in an apprenticeship 17 years ago at a grooming shop.