- What should the customer know about your pricing (e.g., discounts, fees)?
Every job is different so every price is different. We don’t charge by the hour like most repair company’s. Contact us to see how we can help you get the quality you deserve, for a fair and competitive price.
- What is your typical process for working with a new customer?
We love hearing all the things you want to tell Us about your furniture. Every piece has a story to tell and we can’t get enough story’s. Once you contact us, tell us as much as you can about what happened or what your looking to do. We will reach out to you within 24 hours and see if you can send pictures of the damage. Pictures can usually tell everything you need to know. Once we see what is going on, we will give you an estimate and we can proceed from there. Pretty simple process.
- What education and/or training do you have that relates to your work?
I was a furniture finisher with DeVinney’s Furniture Refinishing for 12 years and spent the last 6 years doing in home warranty repairs for a major Furniture retail store.