- What should the customer know about your pricing (e.g., discounts, fees)?
I offer a significant discount for group lessons. I also offer free ongoing support to my students with homework questions between our sessions.
- What is your typical process for working with a new customer?
It usually start with an initial consultation over the phone. At this point, we establish the goals. Depending on the outcome of this conversation the first session may be dedicated to the diagnostic test where we work through a set of problems. This helps us to identify the current level of the student. As a result of the above steps I create a personalized plan for the student.
- What education and/or training do you have that relates to your work?
I come with more than twenty years of teaching and tutoring experience. I’ve taught math, physics and computer science classes at a private school as well as tutored students of all ages and all levels.