- What should the customer know about your pricing (e.g., discounts, fees)?
We accept essentially all forms of payments and offer a discount for students and military.
- What is your typical process for working with a new customer?
For a traffic ticket, the process is very simple. We take the legal fee for traffic tickets up front and, for many clients, that means a credit card over the phone while talking to the lawyer. For a single speeding or cell phone ticket you can hire us right online through the website without talking to anyone. Once the fee is paid, the vast majority of clients will only be required to respond to a few of emails. No court appearances or communication with the court is usually required. For DWI and criminal cases, we like to meet you in the office and are generally available at your convenience.