FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge $99/room for professional steam cleaning and $149/room for deep cleaning. Hallways start at $29, stairs at $5/step, and a $150 minimum applies to all appointments. Upholstery starts at $69 for a single chair and $199 for a sectional. Mattress cleaning starts at $99. All quotes are free — just call or book online.
- What is your typical process for working with a new customer?
We start with a free quote, then schedule your appointment at a time that works for you — including same-day availability when possible. On arrival, we assess the area, explain what we will do, then get to work with professional-grade equipment. Most jobs take 1-3 hours. We collect payment after you inspect the results and are satisfied.
- What education and/or training do you have that relates to your work?
Our technicians are trained in professional steam cleaning (HWE), dry cleaning, and upholstery care methods. We use commercial-grade equipment and eco-friendly, pet-safe cleaning solutions. We stay current on best practices for fiber types, stain chemistry, and odor removal — including pet urine treatment.