First Up Cleaning Services

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About

Looking for a reliable cleaning company that removes the stress and provides you a great standard clean or deep clean? Look no further! First Up Cleaning Services was formed by professional cleaners with almost 20 years of experience. House cleaning, apartment cleaning, move-in cleaning, or office cleaning and commercial cleaning are exactly what we excel at. Specialty services, such as event cleaning or porter and janitorial services are also available. Currently, we serve Manhattan, Brooklyn, Queens, the Bronx, and Nassau County Long Island. We take the time to individually train our workers to be courteous, efficient, and detail-oriented. You can also feel safe and secure knowing we're also BONDED, INSURED, and OSHA CERTIFIED. Our primary focus is providing excellent customer satisfaction for house and commercial cleaning services at affordable rates. We feel its our duty is to connect to customers by addressing any questions or concerns they may have, in order to give them exceptional service in-home, corporate, and similar environments. Whether you need residential or home cleaning services, or facility ore retail cleaning, the experts serving you are dedicated to providing a professional cleaning experience at a low price, to ensure that your home or business is healthy and safe. The passion we have for serving our customers is what sets us apart. We wish to provide consistent, excellent performance, in order to achieve a Clean, Ecological, and Productive environment for the future. Contact us today and let's get started, so you can receive the quality service that we've become known for. Visit our website at www firstupcleaning.com for more information.

Overview

Hired 11 times

Background checked

12 employees

11 years in business

Business hours

Sun9:00 am - 6:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Credit card, PayPal, Stripe, and Venmo.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2020

2019

Services offered

Property type

Office

Restaurant

Retail

Medical facility

Frequency of services

One time cleaning

Multiple per week

Weekly

Biweekly

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

28 reviews

5

93%

4

7%

3

0%

2

0%

1

0%

Read reviews that mention:

Meka G.

Jun 20, 2019

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Hired on Thumbtack

Details: 1 bedroom • 1 bathroom • Standard cleaning • Fridge cleaning • No pets in home • Just once

House Cleaning

Amanda w.

Feb 7, 2019

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Hired on Thumbtack

I don’t know where to start ! My experience was great ! My stove has never looked cleaner, floors spotless . Bathroom spotless . She even organized for me . She took her time and brought my apartment back to what it was ! I am very pleased

Details: 1 bedroom • 1 bathroom • 1,000 - 1,500 sq ft • Deep cleaning • Oven cleaning • No, I don't have a cat or dog • Just once

First Up Cleaning Services's reply

Thank you Amanda! We are very happy that you were pleased with your service. We hope that we have the opportunity to serve you again in the future!

House Cleaning

Michaela F.

Dec 10, 2019

•

Hired on Thumbtack

The cleaner/ technician was punctual. We were doing a deep cleaning which was recommended being that it was our first time. I did notice a few missed spots but overall a good job.

Details: 2 bedrooms • 1 bathroom • Deep cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning

Susan R.

Feb 27, 2018

I don't really like to write a lot of reviews, but I was happy that when they called me, they didn't just try to rush me into a sale. They made sure that I was comfortable and knew what I was going to get from them. The day of cleaning, their worker came and was very friendly and did a great job. Also, he gave me a few tips to help me with cleaning in the future so I won't damage some of my surfaces. I really appreciate companies that care like this. You don't have too many nowadays.

Mike D.

Jan 30, 2020

All of the above. I can see all the training that goes into your employees.. they work extremely efficiently. There is no mess all around the house. They do an excellent job with minimal distractions such as cleaning fluids, vacuums , and other cleaning supplies.

First Up Cleaning Services's reply

We're pleased to serve you, grateful for your appreciation, and look forward to assisting you again whenever you have any cleaning needs.

Credentials

Background Check

Alan Hannah

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
First Up Cleaning Services strives to be as upfront as possible when providing services for your hard-earned money. We always try to leave room for negotiation with our customers within reason. Above all, the best customer will be a satisfied customer.
What is your typical process for working with a new customer?
First Up Cleaning services tries to give a new customer a discount (within reason), so they can personally witness and understand the professionalism and satisfaction that our services provide. We like to take the time to understand our customer's needs and expectations when looking at a cleaning project. We lastly like to confirm our arrangement so the customer feels confident and has no further questions before we begin a project.
What education and/or training do you have that relates to your work?
First Up Cleaning Services is a member of notably recognized organizations, namely ARCSI (Association of Residential Cleaning Services International), IJCSA (International Janitorial Cleaning Services Association), IEHA (International Executive Housekeepers Association), and ISSA (The Worldwide Cleaning Industry Association). The company also holds certifications from these organizations as well as Proctor & Gamble University. All of our team leaders are OSHA certified, thereby abiding by the current procedures for safety and health standards.