FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Task based pricing, all material, parts and equipment are all given to you wholesale, and 10% off for senior citizens, and 15% off for Veterans.
- What is your typical process for working with a new customer?
Meet with customer and assess the needs of the customer. Offer and explain 3 affordable options to address the needs of the customer. Complete the option chosen by the customer same day or schedule it to be completed. Provide invoice for the completed job.
- What education and/or training do you have that relates to your work?
I went to school for HVAC at RSI in Phoenix Arizona. Spent the last 20 years working in the trade for several different companies. I have all of my certifications from the EPA to work in the trade. The most recent certification is 2025 when the EPA changed the refrigerant to a low flammable type.