Fire Water Pros
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Water Damage Cleanup and Restoration
I do not recommend Fire water pros. My boiler flooded the basement and they did the restoration. Instead of having carpet laid back down I opted to have the floor leveled with new concrete. About 2 months after the job was finished I noticed the concrete had not adhered and was cracking throughout the basement. He sent out another team of guys who removed the old concrete and started laying new concrete. They worked only one day, had to call back multiple times to have the job completed. There were days they said they would be there at 9am and never showed. The new concrete is not cracked but the floor is still far from level. Not sure why the job cost my insurance $5000+ when it was just replacing the bottom 6 inches of drywall around room, painting the room and leveling the concrete floor. Pretty sure they gauged my insurance. Looks like I will be finishing the job myself.Oct 18, 2017Fire Water Pros's reply
Hi Tamara D. I apologize for any inconvenience but please you need to be more specific in regard of your review .because if I recall on the phone with that you was pleased with our job .and we also y call you us multiple times remember.Tamara we had to cancelled our trip to finish your basement because you was going on vacation. Well at the end we finish our job at your house and like I said I apologize for any inconvenience. Fire Water Pros
Chris was quick to respond to my inquiries and he helped us sort things out with the insurance adjuster. He and Eddie did an excellent job repairing the water damage to the ceiling and were thorough to clean up their work areas. We have other work planned and we will be using Fire Water Pros to get that done.Jun 18, 2017Verified
Mold Inspection and Removal
They were the first to respond to my needs and in 1 day I had a quote. Very nice to work with.Aug 29, 2017Verified
Mold Inspection and RemovalAug 25, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We use Exactimate, a national estimating program used by all insurance companies.
- What education and/or training do you have that relates to your work?Every 2 years my employees go to get a new certification for water, mold, and fire clean up.
- What types of customers have you worked with?Water damaged burst pipe flood clean up Fire Damaged Soot in house Mold Clean up Remolding house