- What should the customer know about your pricing (e.g., discounts, fees)?
More projects equals more savings. I require 50% payment upfront and 50% payment at time of completion.
- What is your typical process for working with a new customer?
I like to involve my customers in the estimating process so we can both be on the same page. I don't like submitting proposals without discussing the project first. After estimating a submit a detailed proposal within 48 hours. I always make myself available to discuss any questions the customer may have, no matter how many different conversations we have to have.
- What education and/or training do you have that relates to your work?
I have been in the industry for 20 years. I have recently taken horticulture classes at Farmingdale state college to increase my horticulture knowledge and attend trade shows to keep up with the latest trends in the industry.