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Rochester Maid Service

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About
Rochester Maid Service is proud to not be an ordinary residential and office cleaning service. We are a modern company that focuses on providing exemplary service for all of our clients. Our staff is comprised of actual employees who are insured, bonded, and background checked, not independent contractors or under-the-table workers. We provide our own commercial-grade vacuums and cleaning supplies. There's no need for your house key to be floating around, since we can provide you with a lockbox (just like Realtors use). That gives you the peace of mind of knowing your key is on-site and secure! Add in our simple, fast, and easy invoicing, flexible scheduling, and highly trained staff, and you will see why we are leaps and bounds ahead of the competition! Rochester Maid Service takes pride in the fact that when we clean your home, your friends and family will be "wowwed" with the results! Detail-oriented, reliable, and trustworthy, that's Rochester Maid Service!
Overview

Hired 104 times

Background checked

5 employees

12 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

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2017

Services offered
Space for cleaning

Garage

Basement

Attic

Cleaning type

Cleaning organizing

Junk removal

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Great 4.8

74 reviews

5

85%

4

14%

3

0%

2

1%

1

0%

Read reviews that mention:


pro avatar
Barbara H.

Apr 28, 2016

Hired on Thumbtack

Mark was easy to communicate with (quick responses, three sources of contact), and they did a great job of cleaning my house. With the few minor adjustments I requested he was more than willing to quickly do as I asked with no "attitude" and without becoming defensive or making excuses. I will definitely have them back again.
House Cleaning (One Time)
pro avatar
Brendan M.

Jul 4, 2016

Hired on Thumbtack

Service was provided quickly after contact. Mark is a pleasure to work with, very responsive. First cleaning was a success.
House Cleaning
pro avatar
Karen B.

Sep 6, 2017

Hired on Thumbtack

Mark and Tina are a cleaning dream team and transformed my extremely dusty apartment into a clean and cozy living space. Mark goes above and beyond with customer service and was able to accommodate my needs at the last minute (and on a holiday weekend) Tina is amazing and cleaned my apartment from top to bottom and was extremely professional. I would highly recommend them to anyone looking for a cleaning service; they do a great job for a fraction of what the larger chains cost.
House Cleaning
pro avatar
Jenn S.

Jul 4, 2016

Hired on Thumbtack

I host several Airbnb properties and i'm very particular on not only the quality of the cleaning service but also specific turn-around needs and preparation between guests visits. Mark and his team at Rochester Maid Service have earned my trust and business to get the job done right. They are a friendly team, down-to-earth, on-time, accountable and trustworthy. They work hard to provide a top notch service and I know I can count on them to help maintain my 5 star status for cleanliness and accuracy of my properties. I highly recommend them. A+++
Apartment Cleaning
pro avatar
Karen B.

Sep 6, 2017

Hired on Thumbtack

Mark and Tina are a cleaning dream team and transformed my extremely dusty apartment into a clean and cozy living space. Mark goes above and beyond with customer service and was able to accommodate my needs at the last minute (and on a holiday weekend) Tina is amazing and cleaned my apartment from top to bottom and was extremely professional. I would highly recommend them to anyone looking for a cleaning service; they do a great job for a fraction of what the larger chains cost.
House Cleaning
Credentials
Background Check

Mark Stappenbacher

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