What should the customer know about your pricing (e.g., discounts, fees)?
We have set prices for many standard sized businesses and homes, there are also additional charges per hour for any cleaning that runs over the "normal" times needed to complete that task. For example a 1 Bedroom 1 Bath Apartment Clean-out is $110.00 for 2 cleaners at 2 hours, then $35.00 for any hour over the assigned 4 hours total.
What is your typical process for working with a new customer?
We like to meet with clients, give a quote based on the cleanliness of the home, size, and what services you'd like us to provide.
What education and/or training do you have that relates to your work?
No, however, we do keep up with trends in the cleaning industry, review products and try new trending items!
How did you get started doing this type of work?
As a stay at home mom I was looking for some extra money and found there was a real need in the Syracuse Area for a fully insured cleaning company! Then CNY Cleaning was started, and is now the go-to company for TRUE professional cleaners.
What types of customers have you worked with?
We do residential cleaning, but more importantly we just started doing major retailers, apartment complexes and other businesses. We do it all.
Describe a recent project you are fond of. How long did it take?
We completely renovated the "status" of an apartment company here in Syracuse, they were known for dirty old apartments, after a full cleaning, and some suggestions on painting and redecorating, they are now promoting their apartments to a higher end client!
What advice would you give a customer looking to hire a provider in your area of work?
Look for bonded and insured cleaners. Having an under or uninsured cleaner in your home opens you up for major liability. We also do background checks and have long-time employees who we fully trust in our homes and with our children!
What questions should customers think through before talking to professionals about their project?
Chemicals are bad, but sometimes are needed in a commercial setting. Although we promote a clean lifestyle and a green cleaning products line, we do use chemicals on a commercial setting. After-all our business clients need to show a clean environment to their clients!