First Response Restoration and Cleaning Inc
Hired 88 times
31 years in business
Cash, Check, Credit card
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Wear masks during the job
Wear gloves during the job
Photos and Videos
22 photos and 2 videos
Read reviews that mention:
- Jessica S.
I needed my carpets, couches, and upholstered dining chairs that were pretty heavily stained from kids spills and messes cleaned. I got a few quotes and went with first response since they were the cheapest. Dominic showed up on a Sunday and was very friendly and professional. He did a great job getting the stains up and I am very pleased with the work he did. Thank you First Response!Oct 12, 2020Verified
- Tracey S.
I’ll start by saying the carpets look fantastic and it was definitely worth it. I was a little annoyed because the price quoted went up about $65 once the worker got there but he ended up giving a $30 discount making it only about a $35 discrepancy. If there was a chance the price would change they should have said that on the phone. In any event, Dominic who came to do the sanitizing and cleaning was a gentleman and a sweetheart and showed my wife all the dirt that came out of the carpet and how worth it it was. We haven’t moved in yet and wanted to make sure the carpets were in tip top shape before we do. They did a great job and the carpets look great!!! Thank you! Also anyone who is reading this, make sure you tip your carpet cleaner!Jul 16, 2020Verified
- Patricia t.
I needed some really messed up carpeting cleaned in a bedroom I called First Response. They came the next day promptly and equipped to get the job done. I was so impressed that John was able to get this carpet looking like brand new again. I would definitely call them again in the future to clean my carpets. Great price, great value. John came in with his face covering on and was very respectful and professional. Thank you John and First Response . I appreciate a great job which is what I received. ..Patti TerVeenMay 18, 2020Verified
- Patricia K.
I would definitely recommend First Response Restoration and Cleaning. I was thrilled to get an appt so quickly and price was very fair. Work quality was excellent and our rugs look like new! I will use this company again.Dec 9, 2020Verified
- Nathalie Z.
I was very pleased with the job that Dominic did on my carpets. I will most definitely call him back when I need the job again! :)Nov 21, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Most of our Cleaning Services are priced by the square foot but there are things that are priced by the item and we always are running specials on our cleaning services.When it comes to Restoration work or Mold Inspections and Remediation we would come out to your home to estimate the work that needs to be done and give you a Free Price we also will work with your Insurance Company .We also Offer Discounts to Our Seniors and All Military Personal and Police and Fire Personal.Please Call we will Work Very Closely to Make it as Easy as Possible.
- What is your typical process for working with a new customer?We would come out to customers home to look at what needs to be done show them a small demonstration of our cleaning techniques and give them a free price on the work they want, at that point we can leave them the price or if its in there budget we can do the job right on the spot.
- What education and/or training do you have that relates to your work?We are certified through the IICRC