FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, scope, and complexity of the job, ensuring each service is tailored to the customer’s needs. We offer: ✅ Transparent, upfront pricing with no hidden fees ✅ Discounts for recurring services and referrals ✅ Free estimates upon request (unless travel time over 30 min is involved) ✅ A yearly anniversary free deep cleaning for recurring clients ✅ Referral rewards—clients who refer a one-time deep cleaning get a discount on their next service, and those who refer a recurring customer can choose a free deep cleaning or additional services at no cost
- What is your typical process for working with a new customer?
1️⃣ Initial Consultation – We discuss your needs, expectations, and any special requests. 2️⃣ Service Planning – We customize a plan that fits your space and budget. 3️⃣ Scheduling – We confirm a date and time that works best for you. 4️⃣ Execution – We complete the job efficiently, ensuring quality and satisfaction. 5️⃣ Follow-up – We check in to ensure everything meets your expectations and offer ongoing support if needed.
- What education and/or training do you have that relates to your work?
We have years of hands-on experience in home caretaking, cleaning, renovations, and organizational services. Our skills include: ✔ Advanced knowledge of eco-friendly & deep-cleaning techniques ✔ Expertise in renovations, repairs, and creative home transformations ✔ Continuous learning through industry research and hands-on experience