FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are many factors to consider before we can properly quote an engraving services job. the more information we have the better!
- What is your typical process for working with a new customer?
Communication via cell phone and e-mail is the best way to ensure our customers expectation are met or exceeded. When we can show a customer a picture of the expected result, it goes a long way to minimize misunderstandings and ensure our valued consumers are well satisfied with the final product.
- What education and/or training do you have that relates to your work?
I have a masters degree in technology, and have been in business for 24 years.