FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The diagnostic site visit is billed at a fixed rate and is limited to evaluating and identifying the issue. Any additional labor or materials required to complete repairs will be quoted separately, discussed with the customer, and provided in writing for approval prior to proceeding.
- What is your typical process for working with a new customer?
Initial contact & job qualification Schedule site visit and review available system info On-site inspection, testing, and diagnostics Review findings and recommend solutions Provide written estimate and scope of work Schedule and complete the work Test, commission, and verify proper operation Close out job, provide warranty, and follow up
- How did you get started doing this type of work?
I began my career as a solar installer, gaining hands-on experience in the field and learning the fundamentals of system design, installation, and safety. Over time, I worked my way up through the electrical trade, expanding my skills and responsibilities across residential and commercial electrical systems. This progression has given me a well-rounded understanding of both solar and electrical work, allowing me to approach every project with practical experience and technical expertise.