FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Minimum Investment & Premium Service Standards 🛡️ To ensure every project receives the meticulous attention and high-end execution our clients expect, we specialize in full-service installations starting at a $600 minimum. While we do not offer discounts, this investment guarantees a "white-glove" experience designed for your peace of mind: Discreet Preparation: We pre-inflate all balloons in our private studio to minimize noise and disruption at your venue. Professional Logistics: Your decor is carefully transported fully designed and professionally installed by our expert team. Full-Circle Service: We return after your event to handle the cleanup and strike, leaving the space pristine. Comprehensive Protection: We are fully insured and registered, meeting the strict requirements of top-tier corporate and hospitality venues. Our pricing reflects a commitment to top-tier materials and a seamless process. Our focus is for you to simply enjoy your party while we handle the rest.
- What is your typical process for working with a new customer?
It starts with a conversation to understand your needs. I then provide a clear timeline and quote. Once we agree on the details, I stay in constant communication from the first day of the project until the final walkthrough to ensure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
I have years of hands-on experience and hold certifications in Balloon Thrill Academy. I stay updated on the latest industry standards and techniques to ensure every job is handled with expert precision and safety.