FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Blue Rhino Roofing, our pricing is always transparent and based on the specific needs of each project. Every estimate includes labor, materials, debris removal, and full site protection—no hidden fees. We provide detailed written proposals so customers know exactly what they’re paying for. We also offer flexible payment schedules and accept checks, credit/debit cards, and Zelle
- What is your typical process for working with a new customer?
Our process is simple and designed to give homeowners peace of mind: - Initial Contact: We schedule a visit to inspect the roof and understand your needs. - Detailed Estimate: You receive a written proposal outlining materials, scope of work, warranties, and pricing. - Scheduling: Once approved, we set a start date and handle all permits and materials. - Project Execution: Our team protects your property, completes the installation, and keeps you updated throughout the project. - Final Walkthrough: We review the finished work with you, clean the entire area, and provide your warranties.
- What education and/or training do you have that relates to your work?
Our team is trained in: - GAF-certified installation practices - Owens Corning-certified installation practice - OSHA-compliant safety procedures - State‑required licensing and continuing education in NY, MA and RI