FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our goal is to make pricing simple and stress-free. You’ll always receive a detailed estimate before work begins. In addition, we offer a $500 referral bonus: if you refer us to a new customer and their roof or siding replacement project is completed with us, you (the referrer) will receive $500 as a thank‑you.
- What is your typical process for working with a new customer?
At Blue Rhino Roofing, we make the process simple and stress‑free for new customers: - Initial Consultation – We start with a free inspection and consultation to understand your needs and explain options. - Detailed Estimate – You’ll receive a clear, written estimate with transparent pricing and no hidden fees. - Project Planning – We review materials, scheduling, and permits to ensure everything is ready before work begins. - Execution – Our licensed and insured team completes the project with quality craftsmanship and safety as top priorities. - Final Walkthrough – We conduct a final inspection with you to confirm satisfaction and answer any questions. - Warranty & Support – Every project comes with warranty coverage, and we remain available for ongoing support.
- What education and/or training do you have that relates to your work?
We are licensed, insured, OSHA‑certified, and trained by leading manufacturers, with years of hands‑on roofing and siding experience.