FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Five Towns Fresh Cleaning Service, our pricing is always transparent and based on the level of detail your home or business needs. Deep cleans and post‑construction projects are our specialty, and those services are priced according to size, condition, and any add‑on requests. We never charge hidden fees. Any adjustments are always discussed and approved in advance. Recurring clients receive preferred rates, and community members who book weekly, biweekly, or monthly plans enjoy consistent savings. Our goal is simple: clear pricing, no surprises, and premium-quality service every time. Our prices are kept up to date on our website
- What is your typical process for working with a new customer?
At Five Towns Fresh, we keep the process simple, clear, and welcoming. Every new client starts with a brief conversation so we can understand your space, your priorities, and the level of cleaning you need. For deep cleans and post‑construction projects, we often request address to determine the square footage to provide the cost. Once we confirm the details, we schedule your service, send a written confirmation, and make sure you know exactly what to expect on cleaning day. Our team arrives prepared, respectful of your home or business, and focused on delivering a fresh, detailed clean every time. Communication stays open from start to finish because we take pride in serving our community with care and professionalism.
- What education and/or training do you have that relates to your work?
At Five Towns Fresh, our team brings a strong blend of professional training, industry certifications, and hands‑on experience. Our leadership is trained in luxury cleaning standards, OSHA‑aligned safety practices, and professional sanitation protocols