What should the customer know about your pricing (e.g., discounts, fees)?
My pricing system is project specific. The client would contact me, discuss the scope and budget of the project, we arrange a meeting and then I present a proposal that outlines the scope of services and associated cost.
How did you get started doing this type of work?
I decided to get into this line of work after I achieved many successes helping individuals, business owners and not for profit organizations reach their goals. I wanted to recreate the sense of accomplishment and satisfaction of seeing a project to completion as an independent adviser.
What types of customers have you worked with?
My most common programs we provide are sales training, career counseling, executive coaching, fiscal management, diversity, sexual harassment, team building and project finance.
What advice would you give a customer looking to hire a provider in your area of work?
Be realistic, open minded, willing to make changes and understand that success takes time and hard work to achieve. There are no short cuts. It is also important to know that I may not have the answers but I ask the right questions.
What questions should customers think through before talking to professionals about their project?
I wish customers knew how difficult it is to quantify the value of the services I provide. Often the results of my involvement are in the way the individual conducts themselves, and their business, which happens slowly, over time. For example, we know that the earth is constantly moving, however we don't necessarily feel it, but we know it is. My clients know they are moving, in the right direction.