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Jana is absolutely lovely to work with. She took me, a person with zero experience in singing, into someone that’s genuinely excited about the next lesson. She’s obviously incredibly talented and has an innate ability to make people feel comfortable around her. I trialed her for 30 minutes and immediately signed up for a monthly package afterwards. I don’t say this often, but she’s genuinely a rare kind of teacher that’s genuinely cares about her subject and her students and I picked up on that immediately. I LOVE that she comes to my apartment for my lesson. Definitely go with her if you’re a beginner like me that’s trying to get out of your comfort zone, but also if you’re an established singer trying to hone your skills. She’ll mold you into something wonderful, no doubt.Aug 12, 2019VerifiedMustardseed Vocal School's reply
Wow! Thank you so much for this amazing review! I’m happy you had a great experience!
I finally received a partial refund ($189 of a prepaid package that costs $209) after several text messages. In spite of being told that my daughter's first lesson was "complimentary" (and I have the text message to prove it), this vocal coach still withheld $20. In addition, the coach never availed herself for lessons at a decent hour for a 13 year old (7:45 pm on Mondays is the best she can do). If you're looking for someone who presents herself as nice, but doesn't follow through with what is promised, feel free to contact this vocal school.Oct 16, 2019VerifiedMustardseed Vocal School's reply
Hi Brittany, You received a partial refund upon asking because we verbally agreed that you would pay the $20 practice room fee since you had no where for the tutor to teach your daughter. The rest of your money was refunded within 3-7 business days. The introductory lesson was scheduled at 7:45PM; You were told that Mondays were fully booked and we’d see if we could accommodate an earlier time, until then, I assumed that time was okay. I tried to offer a different day/time but you refused and I’m sorry it was not beneficial to you. I do wish your daughter the best in her vocal endeavors! ☺️
Jana, my instructor is amazing. Having no experience in singing, she made me feel comfortable. By the end of the session, I actually felt as though I can reach my goals. The package pricing is unbeatable also. I would definitely recommend mustardseed.Sep 13, 2019VerifiedMustardseed Vocal School's reply
Awww thank you Tania!
An amazing down to earth vocalist who really makes you feel comfortable! I have always had trouble singing especially on off days and on my very first session I had such an off day but she made me feel so comfortable and pin pointed everything we needed to work on. She knows what she is doing and I am very happy and excited with all the work we will accomplish! Recommend 100%Jan 13, 2020Verified
Jana gave me an intro lesson and it was a really great experience, she makes me really excited for the future. Jana takes her time assessing which shows me her love of the craft. Grateful I found her!!Aug 26, 2019VerifiedMustardseed Vocal School's reply
Thank you so much!! 😃
- What should the customer know about your pricing (e.g., discounts, fees)?Discounted packages are available at a monthly rate!
- What is your typical process for working with a new customer?I have my students fill out a registration form in which I obtain basic information, personality traits etc and then we schedule an introductory vocal lesson.
- What education and/or training do you have that relates to your work?I have a master certificate in Vocal Pedagogy from The New York Vocal School