Bits & Chips Computer Services
$35
starting price
Online now
Introduction: I've been in business for 19 years.
I have 25 years of IT experience with the following Microsoft Certifications:
MCSA, MCSE, MCDBA
I'm trustworthy and focus on quality without cutting corners.
I can usually troubleshoot most issues remotely without having to come to your house.
Overview
Hired 34 times
2 similar jobs done near you
Background checked
2 employees
19 years in business
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Social media
Specialties
Computer issue
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Computer type
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Exceptional 5.0
38 reviews
5
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Read reviews that mention:
Janine J.
Feb 3, 2024
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Hired on Thumbtack
Hired on Thumbtack
I don’t like to share my views and I don’t write reviews unless the associated work was unbelievably poor or astoundingly good. It would be an understatement to say that David's work, at Bits & Chips, was in the second category. The quality of his work on my project was the very definition of "astoundingly good". It was, quite simply, amazing. I’m going to give some details because otherwise I can’t begin to do him justice.
For many months I’d been having major--and escalating--problems involving Microsoft-initiated, failed attempts to install its forced updates onto my Windows 7 OS Lenovo Thinkpad laptop. These forced update attempts had led to both a loss of storage memory and, eventually to those attempts cycling repeatedly, throughout the day and night. I learned how to shut the updates off but Microsoft would turn them back on. Eventually, this was happening so many times a day that I feared it would destroy my laptop--and I knew I couldn’t solve the problem myself. So, I first contacted a highly advertised, national computer repair “Squad”. That business first gave me remote “help” (from employees outside the USA)—and eventually scheduled me an appointment at one of the company’s physical locations in the US, for in-person support. Their remote “help” had only made things worse—and, then, without even starting my computer, their in-person staff told me the problem couldn't be solved and I should get a new laptop.
I was not happy when I left that store. As I drove home, I calmed down and decided to try to find and try out one more repair place before giving up. I requested help on Thumbtack and David, at Bits & Chips”, responded within the hour. He looked into my laptop remotely and said my problem was caused by a well known, solvable issue. He assured me that he was absolutely certain my laptop could be fixed – and gave a quote that was so low that it would have been crazy not to give his repair a try.
As it turned out, David worked on my laptop (remotely), on and off, for days. That work included but not limited to removing and reinstalling one corrupted file after another. I watched on my screen as he gradually undid the harm caused by Microsoft and the previous “repairs”. Each night, when Microsoft assaulted my computer, we tested the outcome of that day’s work. Yes, it took days to resolve all the corruption issues--but each day he assured me that these could and would be resolved—and that he would stick to his initial, very low price. I felt he deserved more than he was charging me and I even offered to buy him a gift-but he insisted that wasn’t necessary. It’s been several days now since the cycling has ended. My laptop once again has a decent amount of memory and I am typing this review on that laptop—all thanks to David and “Bits & Chips”. What can I add? Nothing but kudos to David and his business.
Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)
Computer Repair
Natalie M.
Feb 20, 2024
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Hired on Thumbtack
Hired on Thumbtack
Dave has been a great help in cleaning my computer of so many unnecessary programs that were just slowing down my computer. He works fast, diligently and professionally. Dave took time to accommodate my personal schedule. This has been a great experience for me, and I intend to ask for his help again when I have another problem with my computer.
Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc.
Computer Repair
John d.
Dec 26, 2023
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Hired on Thumbtack
Hired on Thumbtack
Pro was very responsive and was able to resolve the issue by giving me instructions and then remoting into my computer. Would highly recommend to others.
Details: PC • Desktop • System error or blue screen • At the pro’s location • Remotely (phone or internet)
Computer Repair
Raymond K.
Oct 8, 2023
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Hired on Thumbtack
Hired on Thumbtack
I had my HP laptop serviced. He fixed issues that other computer services could not pinpoint. I will use him again in a heart beat without question.
Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)
Computer Repair
William C.
Sep 5, 2023
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Hired on Thumbtack
Hired on Thumbtack
Knew what he was doing and was very professional about it. Did more to fix my computer in the time he had than in the month I tried with other. Value was great. Will return to him when I have problems in the future. Thank you very much Mr. Bits & Chips.
Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
David Bender