Fitness Machine Technicians
Fitness Machine Technicians

Fitness Machine Technicians

Top Pro

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Responds in about 3 hours

Introduction: *** COVID 19 UPDATE *** We understand that exercising is important to you and having equipment down is frustrating. We are currently taking appointments and fixing equipment. As we work, we are concerned about your safety and the safety of our team. We ask that no one in the home is sick when we are working on your equipment and we will observe all social distancing guidelines. We look forward to working with you and thank you for your business! Be safe! *** end of notice *** Our focus is to get you up and running! We pride ourselves on open communication, upfront pricing, and customer satisfaction. Our technicians are trained to handle residential and commercial jobs, with plenty of experience servicing all kinds of units, including ellipticals, treadmills, exercise bikes, stair machines and more. As a local franchise of a national maintenance and repair company, you get a personal touch with national reach. We look forward to working with you!
Overview

Current Top Pro

Hired 78 times

Serves Avon, OH

Background checked

4 employees

2 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Current Top Pro

Featured Projects

4 photos

  • Move and Lubricate - Wadsworth, 2020

    Exercise Equipment Repair

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

49 reviews

5
94%
4
6%
3
0%
2
0%
1
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Read reviews that mention:


pro avatar
Cynthia N.
Apr 9, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Company was extremely responsive. Tech arrived on time, as scheduled (which was appreciated!). Tech was knowledgeable regarding equipment, pleasant and offered helpful suggestions how to keep equipment clean between professional maintenance.

Details: Maintenance • Treadmill • Home / personal equipment

Fitness Machine Technicians's reply
Thanks Cynthia! Enjoy your machine!
Exercise Equipment Repair
pro avatar
James r.
Jan 16, 2021
·

Hired on Thumbtack

Hired on Thumbtack

The tech was on time, and he was knowledgeable of the elliptical. He followed all the correct COVID protocol while still being informative of the machines issue. I would definitely recommend them to anyone in need of an exercise machine to be repaired.

Details: Repair • Elliptical • Home / personal equipment

Fitness Machine Technicians's reply
Thanks James! We enjoyed working with you to get your machine up and running!
Exercise Equipment Repair
pro avatar
Angela C.
May 15, 2021
·

Hired on Thumbtack

Hired on Thumbtack

I was very happy with the work performed. I was a little disappointed that it cost $122 just to have belts tightened on my Treadclimber. I think $50 would have been sufficient for a drive here, lubrication and tightening belts, but if I didnt have them come out, I wouldnt have known what the problem was. I was also told I would be emailed a receipt, and never got one. I would call them again for repairs if it didnt just consist of tightening belts.

Details: Home / personal equipment

Fitness Machine Technicians's reply
Thank you for your review and we are glad that you were happy with the result! I apologize for not getting the receipt out to you. Your paid invoice was emailed to you this morning. To add some context, our process is in line with the service industry standard which is to charge a diagnostic fee to come to a home and examine equipment. Once there, we determine what the issue is and either fix the problem or order parts and come back. We communicate this approach with everyone as we engage to solve a problem. We look forward to working with you in the future if you have additional service needs.
Exercise Equipment Repair
pro avatar
Nagamani G.
Aug 16, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Very professional, very easy to schedule an appointment and approachable… I would definitely recommend their service.. Thank you :)

Details: Maintenance • Treadmill • Home / personal equipment

Fitness Machine Technicians's reply
Thank you! We're glad we were able to assist.
Exercise Equipment Repair
pro avatar
Desiree g.
Aug 14, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Professional and quality service. Ron was on time and performed the job quickly and efficiently. Definitely happy I chose fitness machine technicians for the job.

Details: Elliptical • 1 item

Fitness Machine Technicians's reply
Thanks Desiree! Glad we were able to get you up and running!
Fitness Equipment Assembly
Credentials
Background Check

Kevin Bracy

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    It's hard to diagnose many issues without looking under the 'hood' of the equipment. Our first visit will be a diagnostic visit. If we can fix the problem, we will! If not, we will provide a quote for a follow-up visit that covers parts and labor based on what we find. Lubrication of belts and overall inspection of equipment is provided on all visits.

  • What is your typical process for working with a new customer?

    We will get to know your equipment. Make, model, and year. We'll work with you to understand what problems you are observing with your machine and then seek to understand the cause of the issue. We will answer any questions you have and look to ensure you are very satisfied with the service we provide. All visits will be completed with a documented report of the work performed and the fees paid.

  • What education and/or training do you have that relates to your work?

    All technicians have completed hands-on training at the Fitness Machine Technicians headquarters. On-going work with manufacturers to understand their equipment and the details of supporting it takes place on a regular basis.

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