FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Regular cleaning visits are billed at $50 per hour/ per person. These services require a minimum 2-hour booking per visit. Deep cleaning services are billed at a flat rate of $300. Prices do not include “extra” or “Add- on’ services. Our staff provides cleaning supplies and equipment. You will never be billed for travel time, or supplies.
- What is your typical process for working with a new customer?
A 25% deposit for all scheduled visits is required and due when service appointment is scheduled. After your deposit is received, you will receive a confirmation email that your deposit has been received and a reminder of your scheduled appointment. You make payment of the remaining balance on the day of your scheduled visit. After services are completed you will have the opportunity to review our work with your cleaner to ensure the job has been performed to your satisfaction.
- What education and/or training do you have that relates to your work?
I am a mom!