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Nick did an amazing job and was able to help on short notice! Now we can launch our social project on time! Definitely will have DocPadz on speed dial!Feb 24, 2019
DocPadz built the back-end of my Wix marketplace platform Insight Exchange. From our initial briefing I could tell Nick and the team understood my requirements and what I was hoping to achieve. There was clear communication and process outline throughout the process. I always knew what was being worked on and when. The build took about 2 months and I now have a fully functioning site that would have cost a lot more if I had tried to build it from scratch. By combining the talents of DocPadz and WIX I have a fantastic MVP ready to test in the market. Thanks Nick and the team - I would definitely use you again!Mar 6, 2019
I am very happy with the experience I had with DocPadz. When I sent Nick a question about an issue I was having with my Wix SEO, he responded quickly and sorted it all out for me. They really know their stuff and went above and beyond my expectations. I will certainly be using them again!Feb 1, 2019DocPadz Inc.'s reply
Glad we could assist you Jodi!
Working with Nick and his team has been a breath of fresh air. Was straight forward and transparent when it came to mapping out the project; provided clarity and insight into what he was doing and when he would be doing it; delivered a final product that exceeded expectations; and was more than willing to spend time to transfer necessary knowledge for future updates and maintenance. Thank you.Feb 13, 2019DocPadz Inc.'s reply
Thank you Justin! Glad we could be of service.
Working with DocPadz was a 10/10 experience. They were incredibly responsive, did everything I needed them to do, AND they were super fast. Stellar job, stellar communication and above all, everything was easy. Thank you so much for all of your work. You've now got a regular customer!!Oct 25, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?PAYMENT TERMS: --------------------- 50% up front and 50% due on completion of most jobs. ACCEPTED PAYMENTS: ---------------------------- - Visa, MasterCard, AmEx, Discover - PayPal QUOTING: ------------ We provide both Fixed Fee (i.e. a set price quote on the job - usually for smaller to medium, one-time jobs) and Hourly estimated quotes (for longer-term & larger projects).
- What is your typical process for working with a new customer?OUR PROCESS: ------------------ - Initial message exchange on Thumbtack.com - Arrange phone call - (usually 1/2 hr. call to determine your specific need) or other communication method - Provide quote - (we analyze your needs and requirements. Then put together either a short 1-2 page quote or Excel document with detailed estimates (for larger projects)) - You sign & return Quote. Pay initial 50% Deposit. - Then: -----> For SMALL PROJECTS: Start the work per the schedule. Complete work. You review. Feedback. Changes or Approval. Final changes. Your final review. Client sign-off. -----> For SMALL WEB DESIGN & E-COMMERCE PROJECTS: Help determine website styles & a platform to host your site on. Our recommendation on a platform for small business websites & e-commerce sites is: WIX, WORDPRESS or SHOPIFY. Present you with a few sample website styles to choose from. Determine your page & content needs. We go back to do the work. Share periodic updates. Then deliver the 1st draft. You review & provide feedback. We make changes per agreed upon feedback. You review final time. We do Last minute minor changes. Client sign-off. -----> For WEB APPLICATION & SOFTWARE PROJECTS: Get requirements in detail. Carefully document your business needs as they relate to the Application. Meanwhile, we help determine web app style. Present you with a few sample web app styles to choose from. Determine your page, content & data needs. If existing data needs to be imported into the new system, then we create a plan to accomplish that on schedule. We then finalize the overall design. Setup any hosting (or infrastructure needs like on Microsoft Azure Cloud). Start working on the coding and layout of the site. Share with you periodic updates. We then conduct extensive Quality Assurance (QA) testing. Then deliver the 1st draft to you. You perform your testing. You may want to gather a small army to help you with this. You review & provide feedback. We make changes per agreed upon feedback. You review final time. We do last minute minor changes. Client sign-off. -----> For DATA PROJECTS: Get final requirements, data, and access to any systems needed. Perform work. Share results. Feedback. Changes (if necessary). Client sign-off.
- What education and/or training do you have that relates to your work?We have been in the Information Technology industry for 20+ years. Our staff's individual experience level, on average, ranges from 3-7 years per area of expertise.