FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At LionHeart, we believe in transparent pricing. My quotes usually include professional editing, high-resolution digital rights, and no hidden setup fees. As a Veteran-owned business, I take pride in offering fair, competitive rates that reflect my 20+ years of expertise and top-tier equipment.
- What is your typical process for working with a new customer?
It starts with a conversation to understand the ‘vibe’ of your event. Whether it’s a candid portrait session or a photobooth booking, I handle the logistics—from scouting locations in Cleveland to setting up the booth early. My goal is to make the process stress-free so you can actually enjoy your event while I handle the memories.
- What education and/or training do you have that relates to your work?
I have over 20 years of field experience, highlighted by extensive technical training during my 15-year career in the Navy. This background provided me with a master-level understanding of lighting, composition, and high-end digital processing, allowing me to deliver consistent, professional results in any environment.