FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent pricing with no hidden surprises. We typically offer Turnkey Estimate and are happy to provide a detailed breakdown so you know exactly what you’re paying for.
- What is your typical process for working with a new customer?
It starts with a quick conversation! Once you reach out, we’ll discuss the size of your move and your timeline. We provide a clear estimate, confirm the date, and check in 24 hours before the move. On moving day, we arrive on time, walk through the home with you, and get straight to work.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in proper lifting techniques, furniture disassembly/reassembly, and strategic truck loading to ensure maximum safety for your belongings and our crew. We stay up to date on the best packing materials and equipment to keep your items damage-free.