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I can provide the best support for Virus removal, windows issues and any computer related problems they encounter.
Mikebren Simeon
About
I am an experienced technical support person specializing in troubleshooting Windows operating systems (Windows XP, Vista, and 7), and Mac OS X 10.5 and 10.6 versions.
I am proficient in troubleshooting Internet connectivity issues, virus and spyware removal, Windows update errors, Windows Genuine Advantage issues, email client (Outlook Express, and Microsoft Outlook), installation and repair of OS, and I am familiar in using Windows Server 2003 and 2008, Microsoft Office, web mails, and email clients. I am also familiar in installing antivirus through CMS.
My previous jobs were:
1. Level 2 technical support for Microsoft PC Safety
- Handling escalated cases for virus and spyware removal, Windows update, Windows Genuine Advantage, etc.
2. Technical support for Roxio DVD burning software
- Providing phone, email, and chat support for Roxio products (installation, burning, video and audio editing, etc.)
3. Tier 2 technical support for high-speed cable internet and phone
- Networking issues (i.e. wired and wireless connection), and no dial tone issues.
Business hours
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Services offered
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Projects and media
Projects and media