FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that pricing can vary depending on square footage, floor condition, preparation needed, and the coating system selected. I also run promotions and discounts from time to time, and everything is discussed upfront so there are no surprises.
- What is your typical process for working with a new customer?
My process starts with learning about the customer’s goals and the space they want coated. From there I provide a quote, go over available options, explain the system that best fits their needs and budget, and keep clear communication throughout the project from start to finish.
- What education and/or training do you have that relates to your work?
My experience comes from hands-on training, field experience, and continued education within the coatings industry.