FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are some of the most competitive in the industry. We believe in fair, transparent pricing with no upselling. We waive our service/trip fee with a paid repair.
Service First Heating and Cooling
This pro is currently not available for Central Air Conditioning Repair or Maintenance
This pro is currently not available for Central Air Conditioning Repair or Maintenance
We know others who are. Tell us about your job and we’ll help you find the right pro.
We know others who are. Tell us about your job and we’ll help you find the right pro.
About
What started as one technician serving his neighbors has grown into a small, trusted team dedicated to honest work, clear communication, and doing what’s right for every homeowner we meet.
When someone from our team steps into your home, the goal is simple: give you honest options, explain everything clearly, and fix the problem the right way the first time. If a repair makes sense, we’ll tell you. If a replacement is the better long-term choice, we’ll walk you through why—without pressure or scare tactics.
We are a local, family-owned and oriented company where every job is personal, every customer matters, and every bit of work reflects our name. That’s the way it should be.
OH Lic#50553
Overview
Hired 14 times
Background checked
3 employees
3 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Social media
Services offered
A/C services needed
Repair
Routine Maintenance
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
86 reviews
5
99%
4
0%
3
0%
2
1%
1
0%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Keri P.
Jan 9, 2026
•
From Google
Always on time & they always do a great job! They did a full install / replacement system for my new home & went above & beyond to make sure I have everything I need. Even things that werent initially on their scope of work. I have also used them for several of my clients & they are always fantastic & do a great job! I couldnt recommend Service First Heating & Cooling enough!
Service First Heating and Cooling's reply
Thank you so much for the 5-star review, Keri! ⭐⭐⭐⭐⭐
We truly appreciate your trust in Service First Heating & Cooling—both for your own home and for your clients. We're thrilled you were happy with your install. Thank you for the recommendation and for continuing to choose our team. We’re always here if you need anything in the future!
Cloud F.
Dec 6, 2025
•
From Google
Met the owner as he diagnosed the issue. Was able to describe the issue in simplistic terms and provide multiple options on how to move forward would recommend
Service First Heating and Cooling's reply
Thank you for the 5-star review! We’re glad to hear the explanation and options were helpful. We truly appreciate your recommendation and the opportunity to help.
Messyfg
Nov 24, 2025
•
From Google
I recently had a new HVAC system installed and couldnt be happier with the experience. The team was punctual, professional, and incredibly knowledgeable. They explained everything clearly, completed the installation quickly, and made sure everything was working perfectly before they left. Excellent service from start to finish highly recommend! I dealt with Randall the most and he was as super kind and patient! I had a lot of questions since I had never experienced this prior! The whole team was great! Thank you Greg, Jimmy and Corey also!
Service First Heating and Cooling's reply
Thank you so much for the wonderful 5-star review!
We’re thrilled to hear how happy you are with your new HVAC system and that your experience was positive from start to finish. Taking the time to explain everything clearly and making sure you feel comfortable and confident—especially during a first-time install—is incredibly important to us.
Randal will be so happy to hear your kind words, and we’ll be sure to pass along the praise to Greg, Jimmy, and Corey as well. We truly appreciate your trust in Service First Heating & Cooling and your recommendation. Enjoy your new system, and please don’t hesitate to reach out if you ever need anything!
Sarah L.
Sep 30, 2025
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From Google
Great service. Super quick to respond, helpful and honest. We ended up signing up for their service plan during their trip here to repair our A/C.
Service First Heating and Cooling's reply
Thank you so much for the 5-star review! We’re glad we could get your A/C repaired quickly and appreciate your kind words about our responsiveness and honesty. Welcome to our Service First Advantage Plan family—we hope you enjoy the benefits and it gives you peace of mind for your comfort! If you need anything at all, we’re just a call or message away.
Buttons J.
Oct 23, 2025
•
From Google
Greg and his team were very attentive and knowledgeable. They were able to find the issue we were having with our heat and found a solution for my family and I. I am very thankful for Service First Hearing and Cooling and will most definitely recommend them. Thank you !
Service First Heating and Cooling's reply
Thank you so much for the 5-star review! We’re glad Greg and the team could quickly pinpoint the heating issue and get your home comfortable again. Your recommendation means the world to us. If you ever need anything, we’re just a call away.
Credentials
Background Check
Gregory Nelson