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Service First Heating and Cooling

$75/service call
Estimated price


Type of heating system
Heating system problems

Responds in about 2 hours


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About
What started as one technician serving his neighbors has grown into a small, trusted team dedicated to honest work, clear communication, and doing what’s right for every homeowner we meet. When someone from our team steps into your home, the goal is simple: give you honest options, explain everything clearly, and fix the problem the right way the first time. If a repair makes sense, we’ll tell you. If a replacement is the better long-term choice, we’ll walk you through why—without pressure or scare tactics. We are a local, family-owned and oriented company where every job is personal, every customer matters, and every bit of work reflects our name. That’s the way it should be. OH Lic#50553
Overview

Hired 14 times

Serves Canal Winchester, OH

Background checked

3 employees

3 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.

Social media

Facebook

Services offered
Type of heating system
Heating system problems

No problem, just need maintenance

No heat

Not enough heat

Unusual noises from inside

Building height

Single-level

Two-story

Three-story

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

86 reviews

5

99%

4

0%

3

0%

2

1%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Past Customer

1 month ago

From Google

Service First Heating and Cooling was knowledgeable, responsive, and genuinely cared about my furnace problem. They explained everything clearly, arrived on time, and exceeded my expectations. I`ll definitely call them for any future HVAC issues.
Service First Heating and Cooling's reply
Doug, thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. Providing clear explanations, showing up on time, and genuinely caring about our customers’ comfort is exactly what we strive for. We’re grateful for your trust in Service First Heating & Cooling and look forward to helping you with any future HVAC needs!
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Past Customer

4 weeks ago

From Google

Always on time & they always do a great job! They did a full install / replacement system for my new home & went above & beyond to make sure I have everything I need. Even things that werent initially on their scope of work. I have also used them for several of my clients & they are always fantastic & do a great job! I couldnt recommend Service First Heating & Cooling enough!
Service First Heating and Cooling's reply
Thank you so much for the 5-star review, Keri! ⭐⭐⭐⭐⭐ We truly appreciate your trust in Service First Heating & Cooling—both for your own home and for your clients. We're thrilled you were happy with your install. Thank you for the recommendation and for continuing to choose our team. We’re always here if you need anything in the future!
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Past Customer

Dec 26, 2025

From Google

I am very happy with the maintenance service today. Randall did a great job explaining everything and answered all my questions so I could understand easily.
Service First Heating and Cooling's reply
Thank you Susan for the great review! We’re happy to hear you had a great experience with your maintenance service. Randal takes pride in explaining things clearly and making sure our customers feel comfortable and informed, so we’ll be sure to pass along the kind words. We truly appreciate your trust in Service First Heating & Cooling and look forward to serving you again!
pro avatar
Past Customer

Dec 6, 2025

From Google

Met the owner as he diagnosed the issue. Was able to describe the issue in simplistic terms and provide multiple options on how to move forward would recommend
Service First Heating and Cooling's reply
Thank you for the 5-star review! We’re glad to hear the explanation and options were helpful. We truly appreciate your recommendation and the opportunity to help.
pro avatar
Past Customer

Dec 16, 2025

From Google

On time, honest and tried everything he knew to keep out of pocket exp down!
Service First Heating and Cooling's reply
Thank you Tony for the great review! We truly appreciate the kind words. We strive to do what's right for our customers. Thank you for trusting Service First Heating & Cooling—we’re always here when you need us!
Credentials
Background Check

Gregory Nelson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our prices are some of the most competitive in the industry. We believe in fair, transparent pricing with no upselling. We waive our service/trip fee with a paid repair.

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