- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have a full price list of standard pricing for items like backup, customer care, anti-virus and data recovery services.
- What is your typical process for working with a new customer?
They call or stop in. We diagnose. We fix. We advise. We teach. We develop. They pay us as agreed.
- What education and/or training do you have that relates to your work?
Lots of knowledge, education, technical degrees and certificates, and subscriptions to professional tools and software. We also collaborate together as a team.