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The Click IT Group of I-T Products and Services
The Click IT Group of I-T Products and Services

The Click IT Group of I-T Products and Services

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Introduction: WE ARE FAST Most I-T services, including computer repairs, can be done that day or next day! WE ARE EXPERT TECHS We are qualified to work in all aspects of the I-T field. Click below to see all our areas of concentration. WE OFFER COMPLETE I-T SERVICES We specialize in helping small-sized business owners use advances in information technologies, typically only available to larger enterprises. We take great pride in being immediately responsiveness to our customers. For immediate service, help and best prices, call our shop in Chagrin Falls any time. We answer all calls within an hour no matter what time you call.
Overview

Hired 9 times

Background checked

6 employees

9 years in business

Payment methods

Cash, Credit card, PayPal

Featured Projects

15 photos

Specialties
Computer issue

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Computer type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

16 reviews

5
94%
4
0%
3
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6%
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Read reviews that mention:


Bob F.

Our tech, Matt was very knowledgeable, personable and accommodating. He answered all our questions and provided tips for future reference. I would refer this company to anyone looking for IT assistance.
Feb 25, 2021
George F.

Had my computer back in just a couple hours. Everything was corrected and I am extremely happy with the result. The technician was extremely knowledgeable and responsive.
The Click IT Group of I-T Products and Services's reply
Hi George. I just wanted to thank you for taking the trouble to write your kind review. We are happy to be able to help during these difficult times. We stay open just to be there in cases like yours, for our local community. Please remember us whenever you need technical help of any kind.
Apr 4, 2020
Thumbtack Customer

I have been a customer now for at least 3 years and have had excellent service so far. These days I feel I can't be to careful when it comes to security on my computer with my business. I feel at ease knowing i have Click IT watching out for me.
The Click IT Group of I-T Products and Services's reply
Hi Wendy, Thank you for your kind review. Yes, security and watching our clients' computers is our main concern, but also we like to make sure our customers are getting the full benefits of using technology without fear or concern. We will continue to work hard to keep our clients surfing securely and safely as by continuing to bring the best-in-class IT solutions, services and products.
Oct 1, 2019
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Review from Google
Terry C.

Literally saved my pc and made me extremely calm while there. I love this place.
Apr 16, 2021
Thumbtack Customer

Came in with hacked email account and website and they did everything I needed to set me up with new services, email, website and security. Highly recommend these guys for any of your computer needs!
The Click IT Group of I-T Products and Services's reply
Thank you Mark for the nice review. I really enjoyed working with you in rebuilding your website and working with the techs in helping with every aspect of your IT. I know now since you followed all our advice and bought our managed services, you won't experience any more issues, but if you do, we're always here for you. We are always happy to help.
Jul 30, 2019
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Review from Google
Credentials
Background Check

Albert Harlow

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Yes, we have a full price list of standard pricing for items like backup, customer care, anti-virus and data recovery services.

  • What is your typical process for working with a new customer?

    They call or stop in. We diagnose. We fix. We advise. We teach. We develop. They pay us as agreed.

  • What education and/or training do you have that relates to your work?

    Lots of knowledge, education, technical degrees and certificates, and subscriptions to professional tools and software. We also collaborate together as a team.

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