The Click IT Group of I-T Products and Services

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Computer issue

Computer type

Desktop or laptop

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About

WE ARE FAST Most I-T services, including computer repairs, can be done that day or next day! WE ARE EXPERT TECHS We are qualified to work in all aspects of the I-T field. Click below to see all our areas of concentration. WE OFFER COMPLETE I-T SERVICES We specialize in helping small-sized business owners use advances in information technologies, typically only available to larger enterprises. We take great pride in being immediately responsiveness to our customers. For immediate service, help and best prices, call our shop in Chagrin Falls any time. We answer all calls within an hour no matter what time you call.

Overview

Hired 9 times

Background checked

6 employees

14 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, and PayPal.

Services offered

Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

33 reviews

5

94%

4

3%

3

0%

2

3%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Dan B.

Jan 24, 2018

•

Hired on Thumbtack

Click IT helped me recover data on crashed hard drive and got me up and running again with new hard drive. Team was very responsive and provided high quality and timely service.

Details: Personal • PC desktop hard drive • I travel to the data recovery expert

The Click IT Group of I-T Products and Services's reply

Thank you so much for your review and for taking the time to write.

Data Recovery Service

George F.

Apr 4, 2020

Had my computer back in just a couple hours. Everything was corrected and I am extremely happy with the result. The technician was extremely knowledgeable and responsive.

The Click IT Group of I-T Products and Services's reply

Hi George. I just wanted to thank you for taking the trouble to write your kind review. We are happy to be able to help during these difficult times. We stay open just to be there in cases like yours, for our local community. Please remember us whenever you need technical help of any kind.

John M.

Jun 18, 2017

•

Hired on Thumbtack

Al created an intuitive professional website designed to capture potential clients business faster. He has used his many successes to help us as a coach and business planner.

The Click IT Group of I-T Products and Services's reply

Thank you, John, for the review. It is very much appreciated. Please let us know if there is anything else we can do to help.

Web Design

Bob T.

Jun 21, 2021

Matt always comes through solving problems - this time it appears that Microsoft was being a little too protective and did not like something or changes with the Vipre protection.
Thank you again Matt

Bob Takacs

Terry C.

Apr 16, 2021

Literally saved my pc and made me extremely calm while there. I love this place.

Credentials

Background Check

Albert Harlow

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have a full price list of standard pricing for items like backup, customer care, anti-virus and data recovery services.
What is your typical process for working with a new customer?
They call or stop in. We diagnose. We fix. We advise. We teach. We develop. They pay us as agreed.
What education and/or training do you have that relates to your work?
Lots of knowledge, education, technical degrees and certificates, and subscriptions to professional tools and software. We also collaborate together as a team.