CST Home, LLC

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Zip code

Remodel reason

Work needed

Plumbing relocation

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About

Professionalism, Reliability and Quality. Always go the extra mile to achieve superior results. We don't hire our work to other contractors, we are the ones performing the work you hired us to do. Seeing the satisfaction on a customers face when you walk them through a completed project.

Overview

Hired 12 times

5 employees

15 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Services offered

Work needed

Repair of existing bathroom tiles or flooring material

Repair of existing bathroom cabinetry or fixtures

Install bathroom tiles or flooring

Install bathroom cabinets or fixtures

Remodel reason

Update style

Replace fixtures

Fix water damage

Other damage

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Good 3.7

11 reviews

5

55%

4

18%

3

0%

2

0%

1

27%

Read reviews that mention:

Abigail Z.

Jul 2, 2018

•

Hired on Thumbtack

I hired CJ for a full kitchen remodel, involving updates to the layout and installation of a large glass tile wall, new cabinets, soapstone counters and oak shelving. I designed the concept and floor plan and CJ and his crew did a great job of executing the plans. CJ showed great attention to detail and quality in selecting materials and the results are beautiful - particularly the tile and stone. I work full-time and was not able to be present during much of the project but CJ and his crew took good care of my house; everything was kept clean and secure throughout the project and I was informed of progress and changes to plans. They were also great about accommodated my requests to secure open walls and work areas in the evenings for the safety of my cat. CJ was great to work with; I’d hire him again.

Details: Full remodel of existing kitchen • No, plumbing will need to be relocated • Yes, electrical will need to be relocated • 76 - 100 sq ft • Already have plans - just need installation • Residential

Kitchen Remodel

Giles F.

Sep 28, 2017

•

Hired on Thumbtack

CJ is the ultimate professional! He demonstrates ideas that are genius! He understands building relationships not just being hired. I'm looking forward to a long relationship of working w CJ!

Home Remodeling

Suzanne S.

Aug 6, 2017

Quality work, great communication. Did a bath and kitchen remodel for me and would not hesitate to use again. Has my recommendation!

Kevin M.

Jan 26, 2018

CST just finished another project for us! We stopped getting the typical three quotes for our projects because we were just that happy with the quality and value we feel we get working with CJ.

Lora O.

Mar 14, 2018

•

Hired on Thumbtack

CJ spent about an hour at our home reviewing the Master bathroom remodel he had some great ideas, but NEVER followed up with us. It's been almost 3 months now and he hasn't provided a quote or anything. If you don't want the job please don't waste other people's time be coming into their homes and saying you'll provide a quote when you don't. Very disappointing and unprofessional.

Details: Full remodel of existing bathroom • I'm not sure, need professional recommendation • I'm not sure, need professional recommendation • No existing plans - need design suggestions • Update the bathroom's look • Replace bathroom furniture and fixtures • Master (attached to main bedroom) • Residential

CST Home, LLC's reply

Hi Lora, First I'd like to apologize you did not receive my proposal that I emailed to the address that was provided to me. We originally spoke on Wednesday, January 24, 2018 and we met the following Wednesday January 31, 2018 @ 630pm, your 3 month timeline is very inaccurate. I believe I spent more then an hour there as you had a prior engagement and your husband and I spoke for some time after you had left. Your time is equally as valuable as mine, I would not have spent so much time at your home to not send you a proposal. I advised you and your husband both that I will have the proposal for within two weeks. I can't speak for others but I am thorough when I work a proposal up like yours when it comes to moving plumbing around a bathroom like in a redesign and it takes me time to compete a drawing so you would be able to visualize your new layout. I also worked up a proposal to keep the existing layout except for downsizing the vanity sinks to 1. Being thorough with a proposal helps to minimize any unexpected cost to a customer. I like to allow the customer to have some time to look over my proposal as I was also advised you'd be receiving several quotes over the next couple weeks. I always invite someone to contact me if they have any concerns; all of my contact information is on my business card I left with you. My only regret is that you didn't reach out me sooner so I could have addressed this concern.

Bathroom Remodel

FAQs

What is your typical process for working with a new customer?
Meet with customer to discuss the scope of work and offer design ideas and discuss a budget. After the initial meeting regarding the job I will provide a free proposal and follow up with the customer a few days after giving them time to review it. If the work involves local building and zoning departments along with historical society's once the job is accepts I will begin the process of submitting all necessary documents to the local departments and attend all appointments and meetings required. I push for open communication with all of my customers which helps with the process of any job no matter the size.
What types of customers have you worked with?
Realtors, investors, home owners.
What advice would you give a customer looking to hire a provider in your area of work?
Do your homework with references and make sure whomever you hire is insured.