If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Licensed master plumber. 24/7 emergency response. Locally owned in Moreland Hills servicing all of Cuyahoga County residents. We take pride in being locally owned and operated; not owned by private equity. Cleveland's trusted emergency plumber — licensed, local, and always available.
Overview
Current Top Pro
Hired 22 times
Serves Chagrin Falls, OH
Background checked
5 employees
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
45 reviews
5
98%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Erin L.
Jul 8, 2026
•
Hired on Thumbtack
Cleveland Emergency Plumbing was excellent from start to finish! Sam, Erin, and their team were incredibly kind and professional, they were also quick to respond, transparent about costs, and did impeccable work fixing our old pipes. We’ll definitely be using CEP from here forward for our plumbing needs!
Details: Only one drain has issues • Clogging • Slow draining • House
Plumbing Drain Repair
Andrew B.
Jul 18, 2026
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Hired on Thumbtack
Emergency Plumbing did a great job of diagnosing the problem with the bathroom sink drain and then fixing it promptly by replacing some of the pipes. Everything works great now.
Plumbing Drain Repair
Sandra A.
2 weeks ago
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Hired on Thumbtack
Erin and Cleveland Emergency Plumbing did a great job! He fixed my issue quickly and reassured me the repair would last. I would definitely reach out to them again if needed!
Details: 1 toilet • Municipal water (most common) • Townhouse
Toilet Repair
Rasheeda L.
Jun 22, 2026
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Hired on Thumbtack
Erin was dispatched to help me with drain issues in my basement connected to my washing machine. He thoroughly checked over the area, identified the issue and gave me sound advice. I appreciate the timeliness, professionalism, expertise and amazing customer service!
Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Washing machine • House
Plumbing Pipe Repair
Timothy H.
Jun 20, 2026
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From Google
Cleveland Emergency Plumbing responded promptly to my broken main water line. They gave me a better price than my other 2 bids, and had the water main replaced and yard cleaned up quickly. They will be my first call from now on, for all my rental properties with plumbing issues!
Cleveland Emergency Plumbing Company's reply
Thanks Tim, Glad we got that new water line service done for you. If anyone else in Maple Heights needs a new water service line send them our way. Thanks!
Credentials
Background Check
Sam Woodard
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We wave our diagnostic/dispatch fee upon accepting the job.
What is your typical process for working with a new customer?
Listen to the problem and offer our services in a timely manor.
What education and/or training do you have that relates to your work?
Apprenticeship, Master Plumber, State Licensing, 20+ years of experience.
