Progressive Window and Door
19
years in business
19
years in business
Free on-site estimate
Window type
Responds within a day
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About
For over 20 years, Progressive Windows & Doors has been a trusted name in the building supply industry here in Northeast Ohio. We take pride in our reputation for providing high-quality windows, doors, millwork, and custom closet solutions, along with top-notch installation and design services.
At Progressive Windows & Doors, we understand that your home is more than just a building. It’s a reflection of your style, personality, and aspirations. That's why we’re committed to offering products that not only meet the highest standards of quality but also elevate the aesthetics and functionality of your space.
Overview
Hired 2 times
Serves Chagrin Falls, OH
Background checked
20 employees
19 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Projects and media
19 photos
Projects and media
19 photos
Services offered
Window type
Double hung (slides up and down)
Sliding (slides sideways)
Fixed / picture (does not open)
Casement (pushes open on a hinge)
Property type
Residential
Commercial
Reviews
Exceptional 5.0
21 reviews
5
95%
4
5%
3
0%
2
0%
1
0%
Showing 1-5 of 21 reviews
Past Customer
May 10, 2023
From Google
The team was very professional and had the windows installed in less time that they had estimated. There was even a mixup with our order, which they managed to solve immediately without even leaving the worksite. Highly recommended and we will be working with them again.
Past Customer
Apr 24, 2023
From Google
I got a new front door and storm door installed by Progressive Building Supply a couple years ago. I ended up discovering PBS because I wanted a specific door which so happened to be a brand they carry.After the first salesman and installer stopped by to view the existing conditions, he sent me a quote. When I tried to move forward with the quote, I stopped hearing from him (this was November 20). I sent a follow up mid November with no response, then another follow up mid-January, no response. This was after being directed to get approval from my city, which had a fee and was time-sensitive, so I started to get concerned about not being able to get on the install schedule (or hear from anyone for that matter).At this point, I almost wrote them off because of poor service, but so much time passed and I basically paid the city for nothing, but most importantly, I couldnt let go of that door I took so long to find. I ended up calling around May 21 and getting a hold of a different salesperson, Joseph, who changed my experience like night and day. He was able to pull up the quote, make the necessary adjustments, and get me on the install schedule right away. I have a background in project management, so naturally, I ask a lot of questions and try to be as detailed about what Im looking for as possible and Joseph truly knows his stuff and took the time to address everything with me and explain all the processes so I knew and felt comfortable with what to expect next.Then, as far as the install, Joseph came out the first day, along with the installers Tim and Miguel, to bring the door and start the work. THIS WAS NOT AN EASY INSTALL. I have so much respect for these guysthis building, historically, was basically an experiment, first of its kind, corrugated metal construction (think container homes, but before container homes were a thing). They had to remove the entire door surround because there was no framing AND add framing to a structure that basically had nothing to attach framing to, all before actually installing the door. THEN, Tim comes back out weeks later to install my handle set because the vendor had sent the wrong screw packs at first. Wonderful service.It was a beautiful install. The final product is solid af and I still get complements. Just last week, my video doorbell caught a solicitor waiting at the door and even he was like, wow, thats a nice door. So if that guy said it, you know its true. Makes sense why I waited all this time for this door doesnt it?!So an experience that started off wrong is one I will never forget for all the right reasonsthanks Joseph & Team!!
Past Customer
Jun 6, 2023
From Google
Progressive Building Supply is amazing to work with. From the owner, staff, delivery guys, all very professional and easy to work with.We had a minor issue with one out of 13 cabinets and they sent their technician right out and it was fixed immediately.And the cabinets are extremely well built and beautiful. We are still under construction so pictures not yet available. but it will be an awesome transformation.We loved them so much we just ordered more cabinets for the next room we are updating.Thank you guys for all your help with our project(s).Shane H.Chardon, OH
Progressive Window and Door's reply
Shane, Thank you so much for the review! We truly appreciate the business!
Past Customer
Sep 6, 2023
From Google
David and Ora and Chris great people to work with very professional.
Past Customer
Aug 3, 2023
From Google
Ora was great! He took his time, listened, fixed our sliding door, answered all our questions.
Progressive Window and Door's reply
Thank you Rich! we appreciate the opportunity to work in your home!
Credentials
Background Check
Brandon Guzman