- What should the customer know about your pricing (e.g., discounts, fees)?
I require 1/2 payment to begin the project. The balance is due when the project is complete.
- What is your typical process for working with a new customer?
The client supplies me with information they have and then pay upon the conclusion of work. Projects are generally within 4 weeks. I am a quick communicator and will aptly reply to any communication throughout the project.
- What types of customers have you worked with?
Most of my clients have been men or women in their 60’s who were adopted, or have had parents who were adopted. I’ve helped several dozen individuals in the past year identify their family through DNA. This is incredibly life changing and I’m so honored to be on this journey with you.