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Benjamin Franklin Plumbing
Benjamin Franklin Plumbing

Benjamin Franklin Plumbing

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Introduction: Benjamin Franklin Plumbing® focuses on two things to be a great plumbing company: quality plumbing work and amazing customer service. We equip our plumbers with the knowledge they need to do the job right the first time. Our team receives some of the best training in the industry and is always focused on going above and beyond for each customer. Whether you need complex plumbing work or routine plumbing maintenance, we’re ready to help!
Overview

Hired 42 times

Background checked

75 employees

67 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

Photos and Videos

12 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

37 reviews

5
76%
4
13%
3
8%
2
0%
1
3%

Read reviews that mention:


Nick S.

Emergency Plumbing

Great service, fixed my issue and added a flushing to the water heater for no extra cost. Would use again for future plumbing needs
May 7, 2021
·
Verified
Amber N.

Emergency Plumbing

They were able to come out and fix a pipe of mine that had a hole and was leaking into my lower level the same day I reached out. Very knowledgeable
May 2, 2021
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Verified
Leanne M.

Plumbing Pipe Repair

Benjamin Franklin plumbing came early the morning after we called at night regarding a backed up sink drain. They had to drain the clog deep in the lower level. They were professional and knew just what to do. Will always call them!
Dec 19, 2020
·
Verified
Brian K.

Plumbing Pipe Repair

Had a great experience with Benjamin Franklin Plumbing, prompt response and a great replacement water softener installed. Also fixed some older piping leading to it, and swapped out water filters at the same time.
Nov 9, 2020
·
Verified
Cindy S.

Sump Pump Installation or Replacement

Sean came out to help us with our need. He did exactly as asked and got us within our budget for pvc extension. Will definitely consider this company again for future plumbing work. Thank you!
Jun 23, 2020
·
Verified
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FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.

  • What is your typical process for working with a new customer?

    Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.

  • What education and/or training do you have that relates to your work?

    Work with a Team of Plumbers You Can Trust Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on! Skilled Professionals Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner. Friendly & Courteous Respecting our customers is one of our core values. We will treat you and your home with consideration. Clean Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave. Drug-Tested Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws. At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.

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