

Benjamin Franklin Plumbing
Responds in about 2 hours
Hired 60 times
Serves Cincinnati, OH
Background checked
75 employees
68 years in business
Cash, Check, Credit card
12 photos
Customers rated this pro highly for professionalism, responsiveness, and work quality.
52 reviews
Read reviews that mention:
Hired on Thumbtack
Hired on Thumbtack
Details: No, repair is not urgent • No, the building is not currently flooded • Burst pipes • House
Hired on Thumbtack
Hired on Thumbtack
Details: 1 toilet • Toilet is running • Septic tank • House
Hired on Thumbtack
Hired on Thumbtack
Details: No, repair is not urgent • Only one drain has issues • Slow draining • House
Hired on Thumbtack
Hired on Thumbtack
Details: A few hours to a day • Clogged toilet or drain • Laundry room • Other appliance or fixture • Condo/Apartment
Hired on Thumbtack
Hired on Thumbtack
Details: A few hours to a day • Laundry room • Other location • Need professional's assessment • House
Authority Brands
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.
- What is your typical process for working with a new customer?
Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.
- What education and/or training do you have that relates to your work?
Work with a Team of Plumbers You Can Trust Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on! Skilled Professionals Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner. Friendly & Courteous Respecting our customers is one of our core values. We will treat you and your home with consideration. Clean Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave. Drug-Tested Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws. At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.