FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer fair and transparent pricing with no hidden fees. All pricing is discussed upfront before work begins. Discounts may be available for repeat customers or seasonal services.
- What is your typical process for working with a new customer?
First, I speak with the customer to understand their needs and concerns. Then I schedule a visit to inspect the chimney and explain the recommended service. After approval, I complete the work efficiently and leave the area clean, making sure the customer is fully satisfied.
- What education and/or training do you have that relates to your work?
I have professional hands-on training in chimney cleaning, inspections, and safety procedures. I stay up to date with industry standards and best practices to ensure every job is done safely and correctly.