It’s free with no obligation to hire
Hired 45 times
8 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Initial Deep Cleaning
Photos and Videos
School or place of worship
5 out of 5 - they have been great. So far they are very dependable and Jaime has excellent customer service. She and I are working to make sure our school is clean; Jaime is working hard to listen and implement.Oct 19, 2016VerifiedCosmopolitan Cleaning's reply
Tracey, a sincere thanks for taking time out of your busy schedule to leave a review. We appreciate you and your support!
We hired Cosmopolitan Cleaning because of their professionalism and preparation. Jaime had obviously done her homework and came prepared with proof of insurance and information on their personnel. One less thing I had to worry about. I fully trust their work will be done without any oversite by me.Jan 9, 2016VerifiedCosmopolitan Cleaning's reply
Linda, thank you so much for your review. We take security and the safety of our clients seriously. You're in the right hands with Cosmopolitan Cleaning. Thank you for trusting us to be your preferred cleaning company!
We have hired Jaime to take care one of our clients in the area. All I can say is I wish all companies were like Jaime and Cosmopolitan Cleaning. She has made sure she has everything in order to make this client happy.Jun 1, 2015VerifiedCosmopolitan Cleaning's reply
Amy, thank you for your kind words! We are very excited about this opportunity!
Jaime was very easy to coordinate the work that we needed to be done. We hired her for our hotel room cleanings and she sent two women who both did a superb job daily for us.Oct 6, 2014VerifiedCosmopolitan Cleaning's reply
We appreciate the wonderful opportunity! Thank you for taking the time to leave a review! :)
Office Cleaning (Recurring)
Cosmopolitan Cleaning has made a huge difference in the appearance of our office! We are super happy with the job they are doing!!Jul 20, 2016VerifiedCosmopolitan Cleaning's reply
Melissa, thank you for taking the time to leave us a review. We are happy to improve the cleanliness of your work space. We appreciate your confidence in us.
- What should the customer know about your pricing (e.g., discounts, fees)?We base prices on scope of work, square footage, and type of flooring. Our costs are fair and reasonable. *** We provide nationwide services. We provide a complimentary walk-through of one facility. If Cosmopolitan Cleaning has to spend more than five hours preparing a bid which includes traveling; or bidding on more than one location, a $75 fee shall be assigned per location and an hourly rate of $100 an hour for time spent preparing multiple location bids which will be credited to your first invoice upon hire. Please understand Cosmopolitan Cleaning is a small business. When there are multiple sites to travel to and prepare an estimate for; that takes time, resources, and team members. We appreciate you supporting a Woman Veteran Owned Small Business.***
- What is your typical process for working with a new customer?Learning a potential new client's initial request consists of basic questions: Type of building, square footage, what types of services, and how many days a week. Once meeting my point of contact, I listen to what the client is saying to ensure I understand their needs; and repeat it back to them so I know we're both on the same page. I will ask questions so I may address all the potential concerns, i.e., are we responsible for recycling. Once our initial walk through has been completed, I complete the preliminary quote and add all the specifics unique to your building and requirements. I then submit the bid within hours; and hopefully, we hear back from you!
- What education and/or training do you have that relates to your work?The staff at Cosmopolitan Cleaning are both professionally trained and college educated. Earning a Master's Degree in Business with an emphasis on Supply Chain Management, the Veteran Operator of Cosmopolitan Cleaning, is a Subject Matter Expert on the psychology behind both cleaning and operations. The owner and operator have over 20 years experience in customer service and quality assurance measures.