Current Top Pro
Hired 48 times
23 years in business
(Eastern Time Zone)
12:00 a.m. to midnight
Credit card, Cash, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Photos and Videos
Molding or baseboards,
Heating System Repair or Maintenance
Great communication and value. Will definitely utilize this company in the future.Dec 16, 2018Verified
I am otally satisfied and recommend Penny Improvements....Mar 14, 2018Verified
He called to confirm time and date. Did a great job. I will use him again if needed.Nov 2, 2017Verified
Tom was prompt and prepared with all supplies. We were pleased with all the work and everything was cleaned up. We will definitely call him again for future work. We will recommend his services. Wonderful!Jun 28, 2017Verified
communicated well...showed up when anticipated and did a quick, efficient job. Will use again.Jan 31, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Penny Improvements operates on a flat rate pricing system. For example we have one price for a 2 ton A/C system, we don't charge extra if you need a thermostat but our last customer didn't. Everything in a typical job is included. Basically we don't nickel and dime our customers into more money, what we quote is the price you'll pay, period.
- What advice would you give a customer looking to hire a provider in your area of work?Make sure you are comparing apples to apples when getting quotes. I can't tell you how many times other company got a job because they were $100 less than me. Then find out it was because they installed equipment that cost $700 less than what I quoted! I often find this out when the customer has a problem and the company who installed the equipment is nowhere to be found!