Five Star Home Services (Columbus)
Five Star Home Services (Columbus)

Five Star Home Services (Columbus)

Free on-site estimate


Responds in about 22 min

Review Summary

Very good 4.5

(10 reviews)

This pro offers efficient, friendly, and knowledgeable services, often resolving issues on the spot. Customers appreciate their punctuality, clear communication, and ability to provide solutions to various HVAC needs. Some customers express dissatisfaction with pricing, but overall, they are satisfied with the value received.

AI-generated summary of customer reviews


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Introduction
Five Star Home Services is a network of top-rated home services companies located throughout Central and Southwest Ohio. We offer affordable residential and commercial heating, air conditioning, plumbing, and electrical services at prices that are highly competitive. Although we are a local company, we have an entire team of master plumbers, NATE-certified HVAC technicians, and master electricians who are available around-the-clock with emergency repair services year-round throughout Southwest Ohio. Our company started as a small mom-and-pop shop in 1972. Since that time, our vision has been to provide homeowners with the best HVAC equipment and the best workmanship possible at the most competitive prices in the areas we service. Although we have grown tremendously over the years and now offer plumbing and electrical work throughout Ohio, our vision has remained the same. In addition to providing the best products and services at the lowest prices, we are also committed to making our communities better places to live and work and giving back to those in need.
Overview

Hired 2 times

Serves Columbus, OH

Background checked

200 employees

52 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Featured Projects

9 photos

Specialties
Type of water heater

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Reviews
Very good 4.5

10 reviews

5
80%
4
10%
3
0%
2
0%
1
10%

Read reviews that mention:


pro avatar
Thumbtack Customer
Feb 21, 2024
·

From Google

From Google

Mitch was here to give my furnace a tune-up, and he was great. Professional yet very friendly. I had a lot of questions about filters, HVAC functioning, dust, etc. He answered them all clearly and easily. Service was quick but thorough. Five Star installed my HVAC when I bought this house about two years ago. I will continue to call on them to keep everything in good shape.
Five Star Home Services (Columbus)'s reply
Dear Tamera, We are thrilled to know that Mitch provided informative and efficient service. Your continued trust in our company is greatly appreciated. Thank you for your kind words! Best, your dedicated assistant.
pro avatar
Thumbtack Customer
Feb 20, 2024
·

From Google

From Google

I felt the pricing was fair, the warranty was unbeatable, and my heating and air conditioner was installed the next day.
Five Star Home Services (Columbus)'s reply
Dear Linda, We're thrilled to hear about your positive experience! We aim to deliver seamless service, fair pricing, and quick installations. Thank you for your feedback! Best, The Team
pro avatar
Thumbtack Customer
Feb 23, 2024
·

From Google

From Google

Help us finance and replace a busted water heater in a matter of hours.
pro avatar
Thumbtack Customer
Feb 21, 2024
·

From Google

From Google

Very responsive and quick with installation of 2 water heaters.
Five Star Home Services (Columbus)'s reply
Dear Steve, Thank you for your kind words! We are thrilled to hear you appreciated our quick and responsive service. Best, The team
pro avatar
Thumbtack Customer
Feb 16, 2024
·

From Google

From Google

Very friendly and they get rite on the job also they clean up after the job is done. But I'm still waiting on someone to call me about a billing question, I've been waiting for a month now. I need some answers please.
Five Star Home Services (Columbus)'s reply
Dear Carolyn, we appreciate your kind words about our service. We apologize for the delay. Please reach out to our customer service department for immediate assistance with your billing question.
Credentials
Background Check

Matthew Musselman

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