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They did a wonderful job, very thorough! They showed me the extent of the dust that was cleaned and gave recommendations on monitoring our furnace to keep it running smoothly. Great price too!
Daniel was very friendly and professional, giving me all the options available to repair my furnace. Reasonable pricing and showed up when he said he would, I would recommend.
Repaired furnace was polite and professional.
William did drywall repair in 2 spots in our office, installed a door closing mechanism and installed base trim. He was friendly, easy to work with and the work looks great! You cannot even tell that the wall was patched and repainted!
Bottom line, Mr. Napier is an old-school repair man. No frills, no overhead, no travel fee. Just a flat rate per hour for what you need fixed, he will repair it. For my repairs I needed items fixed like a leaky shower faucet and leaky toilet shutoff valve, hardwiring a dishwasher into a non-plug-in connection, and laying adhesive tiles in a bathroom. After Mr. Napier arrived and assessed the specific materials needed, he made a list for me of the necessary parts and materials, so he proceeded to work on some of the fixes while I went to Lowe's. As he worked, he even explained how certain parts become non-functioning over time and what to watch out for to save yourself some money in replacing them. If you are not a handy kind of person at all and don’t know much about various home improvement materials and parts, it would be best that Mr. Napier first go with you to the home improvement store together and purchase the necessary materials so all of your repairs can be worked on straight through. I would hire Mr. Napier again.
Steve did an excellent job with my new furnace and AC. It's looks and works perfectly! He was in and out in less than a day. Ive referred him to several other people, and I don't do that lightly.
I had originally selected a different provider for my furnace replacement job and over 3 days I realized I had not selected a true professional. I reached out to Jonny and he replied nearly immediately. He maintained constant communication with me and delivered on his commitments. He even was willing to perform the work in the late evening to accommodate my tenants. Glad that I ultimately dealt with a "Pro". Thanks Jonny!
Anthony responded to my call and maintained good communications - text me when he was on his way - identified the problem - made the repair and was gone. Tony was prompt, professional and personable. Made no excuse that he had to pick up the part...he came prepared. I will call him if I need additional assitance in the future - give him a call and see for yourself.
I was upgrading my house to a smart home so I installed a smart thermostat. After completion I noticed my AC was not working after playing with it for a few hours I finally gave up and the next morning got on thumbtack and requested service. Not only did keystone have the cheapest prices they were also the best at replying. In the end all that had happened was I knocked a wire out of a wire nut when I was install the new wire. It did take the repair man about 40 mins to figure out it was just a wire although 20 of those mins were because my new thermostat has a 5 min delay to power on overtime we had to shut it off for safety reason. All in all I would say Keystone is a good company and they will be in a busy for many years to come. They were honest with pricing and don't up charge, they had the lowest call fee and the technician knew his job! I would hire them again if i needed a HVAC repair.
Very nice and honest. I️ thought they would recommend a new furnace given it is 20 years old. They checked it out and said it is running fine. Saves me the worry.
Our furnace wouldn't kick on, called ComfortXpress at 4:45 pm on a Friday evening. They were able to get someone to my home within the hour and by 6:30 my furnace was running like a top. The technician was very patient and took time to answer all my questions. He was pleasant and courteous. I would highly recommend Comfort Xpress!!!
Rick came out to fix our furnace, had it up and running within the hour! Also fixed my kitchen sink which had backed up while he was there very professional, courteous will definitely use for future occurrences
Best in the Business hands Down!!! If you want great service and great pricing choose KLIX! The fan went out on my furnace and KLIX was able to determine it was still under warranty and get a warranty replacement part. I only had to pay labor.
John called ahead as planned and arrived early, which was fine. He was very thorough and explained what he was doing as he went along (AC maintenance). I mentioned that sometimes the house seemed humid and my humidistat was reading in the 60% range. He investigated and changed the furnace blower speed and removed a little freon. It brought the temperature down and also the humidity. He offered to come back next week (no charge) if need be. I will be calling him again.
We do any repairs from the house to the barn, including electrical, plumbing, HVAC, roofing and siding. We do the best and service the rest.
We have maintained a thriving heating and air service and installation company by taking the customers' concerns very seriously. We don't send out salesmen to bore the customer with page after page of boring information. The owner of the company shows up and quickly explains all the benefits and perks to each system. We offer a "Good, Better, Best" price structure to let you decide which is most affordable for the benefits you want. If you're not sure, we will help guide you through the process and send you as much info as you need to make a comfortable decision. When it comes to service, we are second to none! We are one of the highest-rated, for-customer-satisfaction contractors on BBB (A+ rated with zero complaints). We work all hours of the day to make sure that you stay comfortable. We never leave our customers without heat or cooling and keep our trucks stocked with almost all the most common parts to maintain our 99.9%, "fix it on the first trip" success rate. We never tell the customers that something is too old to be repaired; if it's fixable and they're willing to pay to have it fixed, we will fix it ASAP! In 30 years, we've yet to have a part be Not available within one or two days max on those rare occasions when we don't have the part. We also use shoe protection at every home to protect your investment from our wet or dirty boots. All of our technicians are certified and are continuously being trained to be the best in the field. We maintain our state of Ohio license as well as local municipal licenses. We have more than four times the state-required minimum insurance coverage. We carry workman's compensation on every employee and train on OSHA safety skills daily. We treat our employees like family and expect them to extend that to our customers for the absolute best in service.
We do plumbing, heating, AC, electrical, remodeling, flooring, painting, drywall, excavating, decks, concrete, masonry, roofing, stump removal, dump truck service and insect control. No job is too small. We offer free estimates and we are insured.
We offer the following services: Heating - Air Conditioning Repair & Replacement Hot Water Tank Repair & Replacement
Our attention to detail is by far more than most.
I provide a 100% good service. I'm great on the job communication. I will serve the customer and will be sure to have the jobs done when intended.