Knox Ashland Computer & Data Recovery Services

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Computer issue

Computer type

Desktop or laptop

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Introduction: I am very concientous of the work I do. My Best advertising comes from Satisfied, Happy Clients. If my Clients are not satisfied or happy with my work performed for them, I am not happy

Overview

Hired 9 times

1 employee

25 years in business

Payment methods

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Specialties

Computer type

Computer issue

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Reviews

4.8

4 reviews

5

75%

4

25%

3

0%

2

0%

1

0%

Jennifer W.

Nov 1, 2015

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Hired on Thumbtack

Computer Repair

Alfonso H.

Feb 21, 2014

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Hired on Thumbtack

Mark is fair and very reasonable. For a low price, he does very good work. I had a hardware issue that eventually led to my track pad and keyboard to be malfunctioned. While observing this issue, another issue popped up, my screen wouldn't come on. Mark could have charge a different price for each issue but he didn't. He was fair and included everything in one price. And turn around time was about a week. Have a computer issue, go to Mark!!! I highly recommend it!!

PC Computer Repair

Janet S.

Jul 24, 2014

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Hired on Thumbtack

Mark spent a total of 4 hours upgrading my windows and cleaning up the messes I made. I watched as he worked and could tell he knew what he was doing. He charged $40, but I gave him more. I would recommend Mark anytime.

Computer Repair

David W.

Aug 19, 2014

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Hired on Thumbtack

Mark helped me with issues I was having with my iMac. He diagnosed the problems and recommended a number of solutions. He provided a parts list with pricing and even drove to my house to pick up the iMac! Thanks Mark!

Computer Repair

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Quotes may be based on an Hourly Rate (This will include Travel Time & the 1st hour of Diagnostic/Repair time) but usually drops to a Flat Rate after Issues are defined and/or repaired
What education and/or training do you have that relates to your work?
The world of computer technology never stops. On going Training, Certification renewing is a BIG part of being a Technician. I am always in training to keep my Skills & Knowledge up to date
What types of customers have you worked with?
Diagnostics: Slow systems, Malware detection & cleaning / protection, hardware failures Repair: Component replacement, Data Backup before repair (Data Safe-Guarding) Building: New System Building to Client Specification Upgrades: System, Network upgrading