If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Geeks on Site has been a leading computer repair and technology service provider since 2002. We provide expert support for a wide range of technology needs, including computer repair, slow performance, software problems, virus and malware removal, Wi-Fi and connectivity issues, device setup, troubleshooting, TV mounting, smart home installations, and more.
We proudly serve customers throughout Eastlake and surrounding communities in Lake County and Northeast Ohio. Our technicians assist customers across Eastlake, Willoughby, Willowick, Wickliffe, Mentor, Painesville, Kirtland, Euclid, and nearby areas.
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Excellent 4.9
105 reviews
5
95%
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3%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mary H.
Jan 16, 2026
•
Hired on Thumbtack
I need to contact you as it is now difficult to connect with the Specturm WiFi. I have restarted it, turned the computer off and on, and have rebooted the modem and router. Who do I contact in this regard?
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Anna H.
Jun 11, 2025
•
Hired on Thumbtack
Geeks on Site made setting up my new home printer a breeze. The technician was friendly, professional, and had everything connected and working in no time—including wireless printing from all our devices. They even walked me through how to use the features and answered all my questions patiently. Excellent service—I’ll definitely call them again for any future tech help!
Details: Desktop printer • HP
Printer and Copier Repair
Thomas R.
Apr 23, 2025
They are pretty fast getting back to you most of the time. But once they are in they fix the computer fast and fix any other problem showing up while in there. I have been very happy with their service.
Devin B.
Apr 23, 2025
Recently I have had several issues with my MacBook Pro and your technicians have resolved the problems quickly and with positive results each time. As a result, I would recommend Geeks on Site to anyone looking for qualified help for their computer problems.
Natasha H.
Apr 19, 2025
Everyone at Geeks on Site is highly trained. They come into my computer and fix even the smallest of issues, to even bigger issues like my computer crashed. Wonderful staff. It is well worth paying for this service. We have it on two computers.
Credentials
Business Verified
Geeks on Site verified
Background Check
Jorge Otte
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer different service options: Flat fee, hourly rate, block rates and monthly subscriptions. We provide more accurate pricing once we conduct a diagnosis of the issue.
What is your typical process for working with a new customer?
Once we receive your request and confirm details and payment, we can usually have a tech out to you the same or next day, or solve the issue remotely depending on the type of problem.
What education and/or training do you have that relates to your work?
Our technicians handling support have a minimum of 3 years computer repair & support experience and carry a variety of industry certifications from CompTIA, Microsoft, and Cisco.
