FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the amount of time it takes an experienced person to complete a job Heating and plumbing are flat rate and so is many of my jobs. $59 service call and $12 p/ quarter hour for repair work. I bid out large jobs at a flat price too.
- What is your typical process for working with a new customer?
I usually try to explain everything I do and keep them posted with text messages. This way, we both are on the same page and a customer can get used to my thought process.
- What education and/or training do you have that relates to your work?
I am required to take classes so I can keep my license current. I study electrical, plumbing, and business management topics that make me more productive ...helps customers make a better choice.